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Model Forum / Radio Controlled / Air Models / April 2004Servo City order situation
Hello all- I visited the Servo City dot com web site last week and placed an order for some odds & ends for a project that I have in the works. They offer secure ordering through the web site, and that is a good thing. I placed my order and the next day received email stating that several of the items were back-ordered and that those items had been out of stock 'for some time now'. The problem I have is that when I selected what I wanted to buy, right next to the 'ADD TO SHOPPING CART' box, all of the items were shown to be 'IN STOCK'. I was never given any information when those items would be available. Frustrated, I cancelled my order with Servo City. I have ordered the items from another vendor--via the web. -- KayCee Foamie Experimentation Engineer PS: I work at night an am unavailable during the day PPS: That was a week ago and the same items show that they are 'IN STOCK'. PPPS: Servo City--please update your web site...in real time. On 4/22/2004 9:47 PM Ted shuffled out of his cave and grunted these great (and sometimes not so great) words of knowledge: You may want to try http://www.balsapr.com/ I have had excellent results with them and their prices are very competitive with Servo City. > Hello all- > I visited the Servo City dot com web site last week and placed an order for [quoted text clipped - 14 lines] > PPS: That was a week ago and the same items show that they are 'IN STOCK'. > PPPS: Servo City--please update your web site...in real time. balsa products site is down or their out of business. > On 4/22/2004 9:47 PM Ted shuffled out of his cave and grunted these > great (and sometimes not so great) words of knowledge: [quoted text clipped - 22 lines] > > PPS: That was a week ago and the same items show that they are 'IN STOCK'. > > PPPS: Servo City--please update your web site...in real time. It's working now. balsa products site is down or their out of business. > On 4/22/2004 9:47 PM Ted shuffled out of his cave and grunted these > great (and sometimes not so great) words of knowledge: [quoted text clipped - 6 lines] > > Hello all- > > I visited the Servo City dot com web site last week and placed an order for > > some odds & ends for a project that I have in the works. They offer secure > > ordering through the web site, and that is a good thing. I placed my order > > and the next day received email stating that several of the items were > > back-ordered and that those items had been out of stock 'for some time > > now'. The problem I have is that when I selected what I wanted to buy, > > right next to the 'ADD TO SHOPPING CART' box, all of the items were shown > > to be 'IN STOCK'. I was never given any information when those items would > > be available. Frustrated, I cancelled my order with Servo City. I have > > ordered the items from another vendor--via the web. [quoted text clipped - 4 lines] > > PS: I work at night an am unavailable during the day > > PPS: That was a week ago and the same items show that they are 'IN STOCK'. > > PPPS: Servo City--please update your web site...in real time. Although so far I am batting 1000 with Servo City, and I get a lot of stuff from them, I have had this experience with other vendors, where the web site does not do a very good job of keeping accurate stock. It's very annoying to find out after the fact that your items are unnavailable for immediate shipping. I hope this doesn't become a Servo City trend, I like them! > Hello all- > I visited the Servo City dot com web site last week and placed an order for [quoted text clipped - 14 lines] > PPS: That was a week ago and the same items show that they are 'IN STOCK'. > PPPS: Servo City--please update your web site...in real time. It is frustrating and can be a problem. One thing is for sure, if a company has website make sure it is updated and accurate! However, other companies have the same issues. > Hello all- > I visited the Servo City dot com web site last week and placed an order for [quoted text clipped - 14 lines] > PPS: That was a week ago and the same items show that they are 'IN STOCK'. > PPPS: Servo City--please update your web site...in real time. I just made a purchase from an outfit that only deals via their webpage and all of their prices were out of date as well! When I recieved my order, it almost went back, but I needed everything. I won't be purchasing again from them real soon Tag > It is frustrating and can be a problem. One thing is for sure, if a company > has website make sure it is updated and accurate! However, other companies [quoted text clipped - 21 lines] > > PPS: That was a week ago and the same items show that they are 'IN STOCK'. > > PPPS: Servo City--please update your web site...in real time. |
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