Order confusion from rcmart

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

92LT - 18 Feb 2004 04:10 GMT

Anyone here place an order from rcmart.com? I placed an order from the
for a speed control and a couple other items, but I got someone else
stuff. They sent me some GPM MH110 alloy rims for an HPI micro RS
instead of the parts I ordered. I know the odds are slim, but
figured I have nothing to lose by posting this. Maybe the person wh
got my stuff instead will see this post. matty.s@excite.co

-
92L
----------------------------------------------------------------------------------
Posted from the RCGroups.com Discussion Forums
Visit us at http://www.rcgroups.com <------- Win free R/C Gear
View this thread at rcgroups.com: http://www.rcgroups.com/forums/showthread.php?threadid=20087

Reply to this Message

frater mus - 18 Feb 2004 14:12 GMT

> Anyone here place an order from rcmart.com? I placed an order from them
> for a speed control and a couple other items, but I got someone elses
> stuff. They sent me some GPM MH110 alloy rims for an HPI micro RS4
> instead of the parts I ordered. I know the odds are slim, but I
> figured I have nothing to lose by posting this. Maybe the person who
> got my stuff instead will see this post. matty.s@excite.com

Call RCMart and ask them to have the package picked up with a "call
tag". that way you won't have to pay to return their mistake.

Signature

L.V.X., brother mouse
http://www.mousetrap.net/otr/ Old Time Radio trades
http://makeashorterlink.com/?K16312E06 CBS Radio Mystery Theater database
http://greyhound.mousetrap.net/altus/ retired racing dog

Reply to this Message

Justin Mahn - 18 Feb 2004 16:20 GMT

I may be wrong, but if any business sends you a product that you haven't
asked for, then it's yours free and clear. Then they still have to send you
the product that you actually paid for.

Signature

Justin Mahn
remove Panties to e-mail

> > Anyone here place an order from rcmart.com? I placed an order from them
> > for a speed control and a couple other items, but I got someone elses
[quoted text clipped - 5 lines]
> Call RCMart and ask them to have the package picked up with a "call
> tag". that way you won't have to pay to return their mistake.

Reply to this Message

Divrdan007 - 18 Feb 2004 23:44 GMT

>Subject: Re: Order confusion from rcmart
>From: "Justin Mahn"

>I may be wrong, but if any business sends you a product that you haven't
>asked for, then it's yours free and clear. Then they still have to send you
>the product that you actually paid for.

Well... that may be true, but why would you wanna do that? really.
While I would rather not pay to ship-back someone else's mistake, as long as it
didn't cost me anything, I would like to think that I (personally) would do the
*right thing* and return the goods at their (shipping) expense of course.

Reply to this Message

frater mus - 19 Feb 2004 14:37 GMT

>>Subject: Re: Order confusion from rcmart
>>From: "Justin Mahn"
[quoted text clipped - 7 lines]
> didn't cost me anything, I would like to think that I (personally) would do the
> *right thing* and return the goods at their (shipping) expense of course.

The law is in place to keep companies from shipping unsolicited items
and then charging you for it.

That is not the case here; the poster bought items and was
mis-shipped.

Signature

Reply to this Message

xmdude - 19 Feb 2004 02:34 GMT

I wouldn't bet on that... not if they have your credit card info on file. If
the packing slip / invoice shows you actually got what you ordered, but the
physical product isn't what you actually ordered, what's keeping them from
believing you if you don't return the stuff?

Be ethical... just call them and return the stuff.

> I may be wrong, but if any business sends you a product that you haven't
> asked for, then it's yours free and clear. Then they still have to send you
> the product that you actually paid for.

Reply to this Message

Justin Mahn - 19 Feb 2004 04:01 GMT

Not everything that is legal is moral, but they have the burdon of proof to
say that you actually ordered the merchandise they sent you. I was just
explaining one option that would keep you from being out the shipping
charges and time, not to mention the pain of getting them to correct their
bad shipment.

Businesses don't have conscieus's (sp?). Their only form of morals is the
net profit. If you don't speek up for yourself or take the legal options
that you do have, then you are encouraging more bad business practices.

Signature

Justin Mahn
remove Panties to e-mail

> I wouldn't bet on that... not if they have your credit card info on file. If
> the packing slip / invoice shows you actually got what you ordered, but the
[quoted text clipped - 7 lines]
> you
> > the product that you actually paid for.

Reply to this Message

frater mus - 19 Feb 2004 14:38 GMT

> Businesses don't have conscieus's (sp?). Their only form of morals is the
> net profit. If you don't speek up for yourself or take the legal options
> that you do have, then you are encouraging more bad business practices.

A mistaken shipment is not evidence of poor corporate morals; it was
obviously an accident.

Signature

Reply to this Message

Justin Mahn - 20 Feb 2004 05:44 GMT

Signature

Justin Mahn
remove Panties to e-mail

> > Businesses don't have conscieus's (sp?). Their only form of morals is the
> > net profit. If you don't speek up for yourself or take the legal options
> > that you do have, then you are encouraging more bad business practices.
>
> A mistaken shipment is not evidence of poor corporate morals; it was
> obviously an accident.

So lets go back to the source. Is return shipping paid or not? If return
shipping is not paid, then are they charging the original poster for the
product or withholding his lawfully bought original product?

Reply to this Message

frater mus - 20 Feb 2004 14:42 GMT

>So lets go back to the source. Is return shipping paid or not? If
>return
>shipping is not paid, then are they charging the original poster for
>the
>product or withholding his lawfully bought original product?

Which is why I told the OP to request an ARS call tag so he could
return it for free.

Signature

Reply to this Message

Model Forum / Radio Controlled / Land Models / February 2004

Order confusion from rcmart