Model Forum / General / Models / August 2005

Thanks

We already have an existing craft shop with an active internet shop
and we have laid down some rules for that:

1. Everything you see on the site is in stock
2. If we do mess up with the stock, we always over compensate the
customer with a small freeby as well as a refund
3) 10% discount against our normal shop price
4. In the post within 1 working day
5. No delivery charges (except for some of the really heavy paper
products - which will not occur with models)
6. Always answer e-mails within 3 hours

For SBX Model Shop we can add an extra one.

7. Offer a back order system that can deliver what you want within 5
working days - even if we don't have it (provided we can source it).

We are only 50 miles from Hannants so we have to do better than them -
which means using them for stocking but beating them on price and with
free deliveries.  - BTW IPMS members get that 10% in the shop as well!

The Model shop stocks a wide range of manufacturers - not just the
popular ones, full stock of Xtracrylix, Tamiya and Humbrol, and lots
of the little items you need.

We also have some OOP kits, mostly FAA plus some old mags and
newspapers.

David