Model Forum / General / Models / August 2005

I usually call their Customer Service phone number. I have been doing
that for years.
Never any problems - their service is fast and friendly.  But you have
to pay for parts
and shipping (nominal charge).  For me it is well worth it!

And since I attended TamiyaCON, I actually know the people on the other
end of the
phone line.  :-)

Tamiya seems to be one of the few good model companies left in the
world who really care
about their customers.  But when Mr. S. Tamiya finally retires, there
might be much less
plastic model kits produced.  Seems that market research shows that
less people are into
building scale model kits.  And I'm sure that no company wants to make
items which
produce no profits.

Peteski