Rebar rocketry out of business
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Mike - 24 Feb 2005 03:51 GMT I have emailed them 3 times and no response I was just wondering if they quit the business.
 Signature THE BOULDER PLEDGE "Under no circumstances will I ever purchase anything offered to me as the result of an unsolicited e-mail message. Nor will I forward chainletters, petitions, mass mailings, or virus warnings to large numbers of others. This is my contribution to the survival of the online community."
David Erbas-White - 24 Feb 2005 04:57 GMT > I have emailed them 3 times and no response I was just wondering if >they quit the business. > > Don't know why you would say that, they just had an announcement from ROL yesterday morning about some new kits. Just because you're not getting an immediate email reply isn't a reason to go ape. And frankly, you do a great disservice by posting a question as a statement (your subject header).
David Erbas-White
Mike - 24 Feb 2005 13:37 GMT I think 2- 3 weeks to respond was was plenty of time
> > I have emailed them 3 times and no response I was just wondering if > >they quit the business. [quoted text clipped - 6 lines] > > David Erbas-White Jerry Irvine - 24 Feb 2005 16:16 GMT > I think 2- 3 weeks to respond was was plenty of time > > [quoted text clipped - 8 lines] > > > > David Erbas-White 30 days is the legal standard. Plus time for mailing. It applies even if (rapid) email or Fedex is used.
 Signature Jerry Irvine, Box 1242, Claremont, California 91711 USA Opinion, the whole thing. <mail to:01rocket@gte.net> Please bring common sense back to rocketry administration. (too late) Produce then publish. http://www.usrockets.com Ebay auction deals and specials. http://tinyurl.com/6wlp8
DDP - 24 Feb 2005 16:30 GMT > > I think 2- 3 weeks to respond was was plenty of time > > > [quoted text clipped - 12 lines] > Plus time for mailing. > It applies even if (rapid) email or Fedex is used. It didn't have anything to do with something ordered or mailed or anything. It was a question on the version of SpaceCAD that I have. I answered within a day a question which had already been answered many times here on RMR.
> Jerry Irvine, Box 1242, Claremont, California 91711 USA > Opinion, the whole thing. <mail to:01rocket@gte.net> > Please bring common sense back to rocketry administration. (too late) > Produce then publish. http://www.usrockets.com > Ebay auction deals and specials. http://tinyurl.com/6wlp8 Jerry Irvine - 24 Feb 2005 16:51 GMT > > > I think 2- 3 weeks to respond was was plenty of time > > > > [quoted text clipped - 18 lines] > It was a question on the version of SpaceCAD that I have. I answered within > a day a question which had already been answered many times here on RMR. In short, you have no standing to complain, yet you are.
 Signature Jerry Irvine, Box 1242, Claremont, California 91711 USA Opinion, the whole thing. <mail to:01rocket@gte.net> Please bring common sense back to rocketry administration. (too late) Produce then publish. http://www.usrockets.com Ebay auction deals and specials. http://tinyurl.com/6wlp8
Jerry Irvine - 24 Feb 2005 16:15 GMT > > I have emailed them 3 times and no response I was just wondering if > >they quit the business. [quoted text clipped - 8 lines] > > David Erbas-White It smells like trade libel to me.
 Signature Jerry Irvine, Box 1242, Claremont, California 91711 USA Opinion, the whole thing. <mail to:01rocket@gte.net> Please bring common sense back to rocketry administration. (too late) Produce then publish. http://www.usrockets.com Ebay auction deals and specials. http://tinyurl.com/6wlp8
KayCee - 24 Feb 2005 05:29 GMT Some whiner wrote:
> I have emailed them 3 times and no response I was just wondering if > they quit the business. You might also add to your sig:
THE DUMBASS PLEDGE "Under no circumstances will I ever be a reasonable on-line shopper. Nor will I ever give a vendor a chance to respond to a simple email before mass mailing everyone that they are "out of business". I will make snap-judgements on anyone and everyone who doesn't have a computer tied around their neck with 24/7 on-line access. I will succeed in being a dumb-a.s by posting crap like this. I have no life. I will deliver my "stupid" virus to everyone I can think of. This is my contribution to the survival of the online community." -------------
Kaycee
Mike - 24 Feb 2005 13:39 GMT if you knew how long I waited, you wouldnt make a snap judgment about me. 3 emails approx 1 week apart.
> Some whiner wrote: > [quoted text clipped - 18 lines] > > Kaycee Scott Schuckert - 24 Feb 2005 14:03 GMT > if you knew how long I waited, you wouldnt make a snap judgment about me. 3 > emails approx 1 week apart. Kids, take a hint from the IT industry - just because you sent an email doesn't mean they got it; just because you got it, doesn't mean you read it.
In the old days, you could be assured a message was received if you didn't get a bounce message; now spam filters at all levels are destroying or diverting legitimate email. It could even be sitting in a local spam folder right now.
You should base NOTHING on the fact that a messages wasn't answered.
DDP - 24 Feb 2005 14:10 GMT I'll put it this way: I replied to the first email that I *received* from him. But still, the question was already answered 2 weeks ago here on RMR. Doug _______________________________________________ http://www.rebar-rocketry.com Selling the hottest model rocketry products on the 'net.
> > if you knew how long I waited, you wouldnt make a snap judgment about me. 3 > > emails approx 1 week apart. [quoted text clipped - 9 lines] > > You should base NOTHING on the fact that a messages wasn't answered. lovs2fly - 24 Feb 2005 16:08 GMT and the moral of the story is "?" Or better yet, any business today should know that a lapse here or there can have an immediate and profound impact to the bottom line. The really sharp companies make sure there is a "customer relationship program" in place. If not then you will continue to see companies come and go. lovs2fly
>> if you knew how long I waited, you wouldnt make a snap judgment about me. >> 3 [quoted text clipped - 10 lines] > > You should base NOTHING on the fact that a messages wasn't answered. Len Lekx - 24 Feb 2005 18:18 GMT >and the moral of the story is "?" Or better yet, any business today should >know that a lapse here or there can have an immediate and profound impact to >the bottom line. The really sharp companies make sure there is a "customer >relationship program" in place. If not then you will continue to see Easy to say... but remember that most rocketry dealers are 'One-Man' operations, not big hobby shops that can afford a customer-support staff. The guy that answers the phones is also the guy that fills the orders, ships the parcels, stocks the shelves, etc., and most likely won't have the time to *immediately* answer questions.
Just chill out, and don't expect instant gratification. :-)
rhhickok@aol.com - 24 Feb 2005 19:27 GMT > >and the moral of the story is "?" Or better yet, any business today should > >know that a lapse here or there can have an immediate and profound impact to > >the bottom line. The really sharp companies make sure there is a "customer > >relationship program" in place. If not then you will continue to see
> Easy to say... but remember that most rocketry dealers are > 'One-Man' operations, not big hobby shops that can afford a [quoted text clipped - 4 lines] > > Just chill out, and don't expect instant gratification. :-) rhhickok@aol.com - 24 Feb 2005 19:41 GMT I bought from ReBAR for the first time, a couple weeks ago (got SpaceShip One & an Edmonds glider). I was very pleased with the transaction.....in the confirmation from him, he mentioned that it wouldn't go out till the following week. I found it helpful that he was keeping abreast of the timeframe. That whole "Out of Business" heading seemed entirely too over the top, to me. -- Richard "now getting RMR through Google beta groups" Hickok
Jerry Irvine - 24 Feb 2005 16:14 GMT > > if you knew how long I waited, you wouldnt make a snap judgment about me. 3 > > emails approx 1 week apart. [quoted text clipped - 7 lines] > destroying or diverting legitimate email. It could even be sitting in a > local spam folder right now. I have had several people report the same thing. I actullly TRY to read and reply to email and some folks' messages get lost in the ether.
The "proper" way to resolve a "mail order" is to send a LETTER by MAIL and demand a resolution within 30 days.
> You should base NOTHING on the fact that a messages wasn't answered.
 Signature Jerry Irvine, Box 1242, Claremont, California 91711 USA Opinion, the whole thing. <mail to:01rocket@gte.net> Please bring common sense back to rocketry administration. (too late) Produce then publish. http://www.usrockets.com Ebay auction deals and specials. http://tinyurl.com/6wlp8
Jerry Irvine - 24 Feb 2005 16:11 GMT > You might also add to your sig: > [quoted text clipped - 10 lines] > > Kaycee This should be in the FAQ.
 Signature Jerry Irvine, Box 1242, Claremont, California 91711 USA Opinion, the whole thing. <mail to:01rocket@gte.net> Please bring common sense back to rocketry administration. (too late) Produce then publish. http://www.usrockets.com Ebay auction deals and specials. http://tinyurl.com/6wlp8
DDP - 24 Feb 2005 13:29 GMT Check your email from yesterday. I only got one email from you and I responded within a day. check again and check some more. Doug
_______________________________________________ http://www.rebar-rocketry.com Selling the hottest model rocketry products on the 'net.
> I have emailed them 3 times and no response I was just wondering if > they quit the business. AlMax - 24 Feb 2005 13:32 GMT > I have emailed them 3 times and no response I was just wondering if > they quit the business. Humm, you were trolling the same stuff on TRF last week ? You got the correct answers their, yet you post again.
Mike - 24 Feb 2005 13:41 GMT What is TRF?
> > I have emailed them 3 times and no response I was just wondering if > > they quit the business. > > Humm, you were trolling the same stuff on TRF last week ? > You got the correct answers their, yet you post again. Jerry Irvine - 24 Feb 2005 16:10 GMT > What is TRF? A censorship zone.
> > > I have emailed them 3 times and no response I was just wondering if > > > they quit the business. > > > > Humm, you were trolling the same stuff on TRF last week ? > > You got the correct answers their, yet you post again.
 Signature Jerry Irvine, Box 1242, Claremont, California 91711 USA Opinion, the whole thing. <mail to:01rocket@gte.net> Please bring common sense back to rocketry administration. (too late) Produce then publish. http://www.usrockets.com Ebay auction deals and specials. http://tinyurl.com/6wlp8
WallaceF - 24 Feb 2005 17:21 GMT > > What is TRF? > > A censorship zone. I thought it was a JI free zone.. (:-) #! rnews 1221 Xref: xyzzy rec.models.rockets:548749 Newsgroups: rec.models.rockets Path: xyzzy!nntp From: WallaceF <frederocket@boe.com> Subject: Re: Generic motor casings - approved? X-Nntp-Posting-Host: pex003155.se.nos.boeing.com Content-Type: text/plain; charset=us-ascii Message-ID: <421E0E0E.5084A1EA@boe.com> Sender: nntp@news.boeing.com (Boeing NNTP News Access) Content-Transfer-Encoding: 7bit Organization: The Boeing Company X-Accept-Language: en References: <1109171711.338542.87320@o13g2000cwo.googlegroups.com> <ur8p11969jascu7cko3ud0b2618qolclc6@4ax.com> <zn7Td.27667$Go4.2490707@twister.southeast.rr.com> <cscTd.4212$MY6.445@newsread1.news.pas.earthlink.net> <01rocket-2E56FF.08175124022005@corp.supernews.com> Mime-Version: 1.0 Date: Thu, 24 Feb 2005 17:25:34 GMT X-Mailer: Mozilla 4.79 [en]C-CCK-MCD Boeing Kit (Windows NT 5.0; U)
> In article <cscTd.4212$MY6.445@newsread1.news.pas.earthlink.net>, > "Mark Clark" <markclark2@mindspring.com> wrote: [quoted text clipped - 6 lines] > > Your liability does not expire because you have moved on either. Do we still like them sour grapes?? (:-)
Jerry Irvine - 24 Feb 2005 20:38 GMT > Do we still like them sour grapes?? (:-) Yes. They are aged enough now for decent whine :)
 Signature Jerry Irvine, Box 1242, Claremont, California 91711 USA Opinion, the whole thing. <mail to:01rocket@gte.net> Please bring common sense back to rocketry administration. (too late) Produce then publish. http://www.usrockets.com Ebay auction deals and specials. http://tinyurl.com/6wlp8
Bill Eichelberger - 25 Feb 2005 05:34 GMT > > What is TRF? > > A censorship zone. Interesting reply, Jerry. You don't seem to mind using the forum to push your product. I guess the fact that you can't make things center around you over there gets under your skin, eh? How dare they refuse to feed your ego. TRF is The Rocketry Forum. They talk about rocketry over there, kind of like they do here sometimes. Or did at one point.
David Weinshenker - 25 Feb 2005 05:57 GMT > TRF is The Rocketry Forum. They talk about rocketry over there, kind > of like they do here sometimes. Or did at one point. Still would, if all the damn web-geex hadn't deserted the newsgroup!
(My home compuer and dialup connection aren't up to doing the web-forum thing, and I refuse to establish personal on-line interactions that I could only carry on when I was at the office!)
-dave w
Phil Stein - 25 Feb 2005 15:03 GMT >> TRF is The Rocketry Forum. They talk about rocketry over there, kind >> of like they do here sometimes. Or did at one point. [quoted text clipped - 6 lines] > >-dave w Plus web forums suck.
Jerry Irvine - 25 Feb 2005 15:43 GMT > > > What is TRF? > > > > A censorship zone. > > Interesting reply, Jerry. You don't seem to mind using the forum to > push your product. The use of a forum is evidence it SHOULD have value.
When moderators erase citations of law in direct reply to the very thread asking for it and the title and posts made, that concerns me.
When they leave in POLITICS and cites from another "friend" it tells me they have a double standard and are hypocrites.
The negative is a standalone fact.
It does not take away all the positive, but it does REDUCE it measureably.
> I guess the fact that you can't make things center > around you over there gets under your skin, eh? False.
> How dare they refuse > to feed your ego. False.
It seems attacking the messenger is your debate tactic. I suppose you cannot see that actual substance ON-TOPIC is being regularly deleted.
But then since it is regularly deleted, how could you?
> TRF is The Rocketry Forum. They talk about rocketry over there, kind > of like they do here sometimes. Or did at one point. Oh, BTW replying to the "moderators" is not possible. The "PM" feature crashes on send (TWO different browsers)!!
 Signature Jerry Irvine, Box 1242, Claremont, California 91711 USA Opinion, the whole thing. <mail to:01rocket@gte.net> Please bring common sense back to rocketry administration. (too late) Produce then publish. http://www.usrockets.com Ebay auction deals and specials. http://tinyurl.com/6wlp8
Jerry Irvine - 24 Feb 2005 16:09 GMT > > I have emailed them 3 times and no response I was just wondering if > > they quit the business. > > Humm, you were trolling the same stuff on TRF last week ? > You got the correct answers their, yet you post again. Militant customers is clearly an internet thing.
 Signature Jerry Irvine, Box 1242, Claremont, California 91711 USA Opinion, the whole thing. <mail to:01rocket@gte.net> Please bring common sense back to rocketry administration. (too late) Produce then publish. http://www.usrockets.com Ebay auction deals and specials. http://tinyurl.com/6wlp8
DDP - 24 Feb 2005 13:55 GMT As I recall, you posted the same question on RMR on Feb 7th that you put in your email to me the other day. It was answered by me and others right here on RMR. Here's what I posted on Feb. 8th:
You're right, Alan. The version I have is the newest shipment that arrived just last week and says "3.0" on the box, but it's still the newest version. They do that on all software. When you buy a piece of software in the store, it might have 2.0 or 3.0 on the box, but when you install it, it might say "version 3.001.2" or something. And besides, you can always download the latest updates from within SpaceCAD itself, so you always have the newest version :) DDP
_______________________________________________ http://www.rebar-rocketry.com Selling the hottest model rocketry products on the 'net.
> I have emailed them 3 times and no response I was just wondering if > they quit the business. David Erbas-White - 26 Feb 2005 21:14 GMT > I have emailed them 3 times and no response I was just wondering if >they quit the business. > > I'm sorry to have to report that they are still in business... <G>
I placed an order Tuesday after the ROL announcement that they had, and the kits arrived today (Saturday). Pretty poor customer service, I guess... <G>
David Erbas-White
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