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Model Forum / General / Rockets / April 2005



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Damian Burrin - 23 Apr 2005 15:23 GMT
I was trying to order some bits and bobs from the US recently for part of  a
new scratch built rocket.

I have been told by the company that they can't sell to me as i'm in the UK
and they have an exclusive deal with a UK rocketry re-seller that forbids
them from selling to anyone else in the UK.

Now i'm all for companies trying to get the best deals they can but i have
to admit to feeling a bit niggled when in my opinion i am being restricted
to who i can and cannot buy from.  What ever happended to free trade?

Question for discussion

Are exclusive deals good for

A The retailer
B The customer
C everyone

Please keep comments on the topic and do not turn this into a flame war
about any particular US/UK dealers or flyers please.

Damian

Signature

Damian Burrin
UKRA 1159 Level 2 RSO
EARS  1115
http://www.ukrocketry.com
http://www.larf-rocketry.co.uk

Chris Eilbeck - 23 Apr 2005 16:12 GMT
> I was trying to order some bits and bobs from the US recently for
> part of a new scratch built rocket.
[quoted text clipped - 18 lines]
> Please keep comments on the topic and do not turn this into a flame
> war about any particular US/UK dealers or flyers please.

If I were you I'd let this company know why you refuse to buy from
their UK dealer and if they still will only sell to you through this
dealer then I'd refuse to buy their products and find another way of
achieving the same end product and advising others to do the same.

There may well be laws against this sort of thing, you'd need to
consult a real lawyer to know for certain, but companies only really
listen when they're likely to lose sales.

Chris
Signature

Chris Eilbeck
MARS Flight Crew                              http://www.mars.org.uk/
UKRA #1108 Level 2                                                UYB
Tripoli UK Member #9527                                          LSMR

Andy M - 23 Apr 2005 16:29 GMT
> I was trying to order some bits and bobs from the US recently for part of  a
> new scratch built rocket.
>
> I have been told by the company that they can't sell to me as i'm in the UK
> and they have an exclusive deal with a UK rocketry re-seller that forbids
> them from selling to anyone else in the UK.

Will you please tell us all which manufacturer, so that we can all vote
with our feet?

> Now i'm all for companies trying to get the best deals they can but i have
> to admit to feeling a bit niggled when in my opinion i am being restricted
[quoted text clipped - 5 lines]
>
> A The retailer

No - their customer base will not go up, although they can put their
prices up.

> B The customer

No - prices are fixed based on old (bad) exchange rates, and customer
can't make use of current good exchange rates by cutting out the middleman.

> C everyone

You're joking right?

You forgot D - The manufacturer:

No - they are shutting out the whole of their market via other vendors.
 If a manufacturer insists on limiting their potential market, then
that is their problem.  I hope they all go bust.

Everyone in the UK knows my position.  If there is an exclusive deal, I
will not buy it from ANY vendor.  I know that I am not alone.  If I
cannot buy anything from my preferred manufacturers/vendors due to
exclusive deals, then watch this space for the ebay links for my entire
rocketry collection.

Signature

Andy

bit eimer - 23 Apr 2005 17:15 GMT
>I was trying to order some bits and bobs from the US recently for part of
>a new scratch built rocket.
[quoted text clipped - 19 lines]
>
> Damian

Why not just get someone in the States to act on your behalf.  Of course,
you get hit for a bit more postage, but maybe its worth it.

Signature

...The Bit Eimer     NAR 84054      L1
"My goal in life is to be the kind of person my cat thinks he is"
[remove keinewurst and reverse letters in domain to email me]
--------------------------------------------------------------

Jerry Irvine - 23 Apr 2005 19:40 GMT
> I was trying to order some bits and bobs from the US recently for part of  a
> new scratch built rocket.
[quoted text clipped - 14 lines]
> B The customer
> C everyone

Generally the whole point is to save on shipping costs.

Rocketry is such a tiny niche market, the benefits of such agreements
are minimal.

> Please keep comments on the topic and do not turn this into a flame war
> about any particular US/UK dealers or flyers please.
>
> Damian

Ah! That takes all the fun out of it :)

Signature

Jerry Irvine, Box 1242, Claremont, California 91711 USA
Opinion, the whole thing. <mail to:01rocket@gte.net>
Please bring common sense back to rocketry administration. (too late)
Produce then publish.  http://www.usrockets.com
Ebay. http://tinyurl.com/6wlp8

Dan Westley - 23 Apr 2005 20:31 GMT
Last year I tried buying some kits from a manufacturer in the States, and
was told that I had to buy from his 'Exclusive European Dealer'.

Whilst theres nothing wrong, as such, with exclusive deals. It sucks like
a Dyson when all these deals are with one vendor, and is no good to anyone
except the one holding all the cards.

I'm somehow reminded of a game where you play an old shoe or a hat, and go
around a board collecting money everytime you pass go. ;-)

Dan
Jerry Irvine - 23 Apr 2005 20:42 GMT
In article
<pan.2005.04.23.19.31.05.454765@remove.cydermasterdotmedotuk>,

> Last year I tried buying some kits from a manufacturer in the States, and
> was told that I had to buy from his 'Exclusive European Dealer'.
[quoted text clipped - 7 lines]
>
> Dan

I find such deals work best when the manufacturer refers business to the
dealer for "in stock" goods and the consumer is free to buy direct all
they want albiet at a high shipping cost.

Jerry

Signature

Jerry Irvine, Box 1242, Claremont, California 91711 USA
Opinion, the whole thing. <mail to:01rocket@gte.net>
Please bring common sense back to rocketry administration. (too late)
Produce then publish.  http://www.usrockets.com
Ebay. http://tinyurl.com/6wlp8

Richard Osborne - 23 Apr 2005 21:02 GMT
> I was trying to order some bits and bobs from the US recently for part of  a
> new scratch built rocket.
[quoted text clipped - 14 lines]
> B The customer
> C everyone

I think in a small market such as the UK, it's probably a backward step
to have exclusives where one vendor, and one vendor only sells a
company's product.

I would buy and have bought from US rocketry dealers when the dealers in
the UK I would use (Rockets and Things, Pete's Rockets, Apo11o) would
not have what I want in stock. If I came across a company saying that
they would refuse to sell to me because I'm in the UK, and I would have
to go through a dealer in the UK that they have an exclusive with (i.e.
restricting trade), then that company will lose my business, and I would
ensure I would not deal with them in the future. After all, if they
won't deal with me, I won't deal with them, I'd take my money elsewhere.
Given the amount of money I have spent with some US rocketry companies
previously, anybody new I would try and deal with who would do that to
me, could lose some fairly large orders from me.

As you say, getting good deals is fine, it's not a problem, but
restricting trade's a different ballgame entirely, and one of the
benefits of our current system in the West, is at least we can vote with
out wallets, and take our custom elsewhere! :-)

All the best,

Richard
MARS Flight Crew,
http://www.mars.org.uk
Jerry Irvine - 23 Apr 2005 21:34 GMT
> > I was trying to order some bits and bobs from the US recently for part of  
> > a
[quoted text clipped - 31 lines]
> previously, anybody new I would try and deal with who would do that to
> me, could lose some fairly large orders from me.

I assume since it was not stated and since everybody seems to care that
it is a motor vendor: Aerotech.

> As you say, getting good deals is fine, it's not a problem, but
> restricting trade's a different ballgame entirely,

And totally common practice in the "closely held, regulated and
controlled consumer rocketry field.

Signature

Jerry Irvine, Box 1242, Claremont, California 91711 USA
Opinion, the whole thing. <mail to:01rocket@gte.net>
Please bring common sense back to rocketry administration. (too late)
Produce then publish.  http://www.usrockets.com
Ebay. http://tinyurl.com/6wlp8

Damian Burrin - 23 Apr 2005 21:59 GMT
> I assume since it was not stated and since everybody seems to >care that
> it is a motor vendor: Aerotech.

No Jerry.  As we can't legally import motors from the US into the UK it's
safe to say Aerotech is not being discussed here.  The discussion reltates
to sales of standard rocketry components and kits that can be bought and
shipped legally and relativly cheaply from the US.

Damian

Signature

Damian Burrin
UKRA 1159 Level 2 RSO
EARS  1115
http://www.ukrocketry.com
http://www.larf-rocketry.co.uk

>> > I was trying to order some bits and bobs from the US recently for part
>> > of
[quoted text clipped - 45 lines]
> And totally common practice in the "closely held, regulated and
> controlled consumer rocketry field.
Mike - 23 Apr 2005 23:33 GMT
You mean like model airplane parts? lol sorry, couldnt resist.

> > I assume since it was not stated and since everybody seems to >care that
> > it is a motor vendor: Aerotech.
[quoted text clipped - 55 lines]
> > And totally common practice in the "closely held, regulated and
> > controlled consumer rocketry field.
Jerry Irvine - 23 Apr 2005 23:49 GMT
> > I assume since it was not stated and since everybody seems to >care that
> > it is a motor vendor: Aerotech.
[quoted text clipped - 3 lines]
> to sales of standard rocketry components and kits that can be bought and
> shipped legally and relativly cheaply from the US.

You didn't take the bait and say who!

:)

Signature

Jerry Irvine, Box 1242, Claremont, California 91711 USA
Opinion, the whole thing. <mail to:01rocket@gte.net>
Please bring common sense back to rocketry administration. (too late)
Produce then publish.  http://www.usrockets.com
Ebay. http://tinyurl.com/6wlp8

Niall Oswald - 24 Apr 2005 19:30 GMT
>> > I assume since it was not stated and since everybody seems to >care
>> > that
[quoted text clipped - 7 lines]
>
> You didn't take the bait and say who!

Jerry, we're talking inert stuff like Hybrid motor casings and reloads,
motor retainers, electronics, odd bits and pieces.

Signature

Niall Oswald
================================
http://www.bits.bris.ac.uk/niall
UKRA 1345
EARS 1151
MARS

Chris Eilbeck - 24 Apr 2005 00:38 GMT
> As you say, getting good deals is fine, it's not a problem, but
> restricting trade's a different ballgame entirely, and one of the
> benefits of our current system in the West, is at least we can vote
> with out wallets, and take our custom elsewhere! :-)

Absolutely.

Chris
Signature

Chris Eilbeck
MARS Flight Crew                              http://www.mars.org.uk/
UKRA #1108 Level 2                                                UYB
Tripoli UK Member #9527                                          LSMR

Init 6 - 23 Apr 2005 21:04 GMT
> I was trying to order some bits and bobs from the US recently for part of  a
> new scratch built rocket.
[quoted text clipped - 19 lines]
>
> Damian

Its a crazy idea. You're putting all your UK sales in the hands of
someone  whom you have no control over. They mess up the customer
relations and you have no buyers.
Dumb might be a better word.

Name and shame so we can all write to the supplier and tell them (I'm
guessing here) what a crap UK dealer they've picked.

Signature

Colin MacLaren

UKRA #1283 RSO L2
TRA #10249 L2

AlMax - 23 Apr 2005 21:09 GMT
> Now i'm all for companies trying to get the best deals they can but i have
> to admit to feeling a bit niggled when in my opinion i am being restricted
> to who i can and cannot buy from.  What ever happended to free trade?

often the manufacture has to get into such deals to get a dealer overseas to
carry their entire line.

Unless the dealer is guaranteed to be protected from market predators, then
the vendor has no real investment reason to purchase stock from the
manufacture.

Some manufactures have contracts for built in protection from dealers they
sell to as well, to prevent the dealer from price cutting. Common in many
markets other then rocketry are "call for price" or Minimum advertised price
allowances.

everyone must remember that dealers are trying to make an investment and
manufactures are in the business of paying their stock holders dividends,
even when they are companies of fewer then 2 employees.
Cath - 24 Apr 2005 00:41 GMT
Thats all very well, but over here we used to have a really good team
of guys supplying us our kit and they all got on well and helped each
other out and understood when you went to the US for components.
Unfortunately times change and in this case in my opinion the change
isn't good and is detrimental to UK rocketry, and if US manufacturers
don't let us buy direct they will lose out as many of us are prepared
to vote with our wallets and not deal with companies that don't put the
customer first.
Jerry Irvine - 24 Apr 2005 00:57 GMT
> Thats all very well, but over here we used to have a really good team
> of guys supplying us our kit and they all got on well and helped each
[quoted text clipped - 4 lines]
> to vote with our wallets and not deal with companies that don't put the
> customer first.

U.S. Rockets certainly will.

But UK dealers should still be contacted first if possible, and more to
the point, encouraged to carry inventory by having steady LOCAL sales.

Jerry

Signature

Jerry Irvine, Box 1242, Claremont, California 91711 USA
Opinion, the whole thing. <mail to:01rocket@gte.net>
Please bring common sense back to rocketry administration. (too late)
Produce then publish.  http://www.usrockets.com
Ebay. http://tinyurl.com/6wlp8

raydunakin@aol.com - 24 Apr 2005 04:30 GMT
> I was trying to order some bits and bobs from the US recently for part of  a
> new scratch built rocket.
>
> I have been told by the company that they can't sell to me as i'm in the UK
> and they have an exclusive deal with a UK rocketry re-seller that forbids
> them from selling to anyone else in the UK.

So buy it from the local dealer. What's the problem?

> Now i'm all for companies trying to get the best deals they can but i have
> to admit to feeling a bit niggled when in my opinion i am being restricted
> to who i can and cannot buy from. What ever happended to free trade?

Just as you are free to buy from anyone willing to sell you something,
manufacturers and dealers are also free to decide how they will market
their goods -- including restrictions on sales, if they feel that is in
their best interest.

A
Chris Eilbeck - 24 Apr 2005 10:18 GMT
>> I was trying to order some bits and bobs from the US recently for
>> part of a new scratch built rocket.
[quoted text clipped - 4 lines]
>
> So buy it from the local dealer. What's the problem?

Would you buy from someone who seeks to control a market?  I wouldn't.

Chris
Signature

Chris Eilbeck
MARS Flight Crew                              http://www.mars.org.uk/
UKRA #1108 Level 2                                                UYB
Tripoli UK Member #9527                                          LSMR

Jerry Irvine - 24 Apr 2005 15:24 GMT
> Would you buy from someone who seeks to control a market?  I wouldn't.
>
> Chris

In the rocketry trade you have very little choice.

There are a couple of "little Hitlers".

Jerry

Signature

Jerry Irvine, Box 1242, Claremont, California 91711 USA
Opinion, the whole thing. <mail to:01rocket@gte.net>
Please bring common sense back to rocketry administration. (too late)
Produce then publish.  http://www.usrockets.com
Ebay. http://tinyurl.com/6wlp8

raydunakin@aol.com - 24 Apr 2005 19:07 GMT
> >> I was trying to order some bits and bobs from the US recently for
> >> part of a new scratch built rocket.
[quoted text clipped - 6 lines]
>
> Would you buy fr om someone who seeks to control a market?  I
wouldn't.

So basically you're saying that the only reason you won't buy it
locally is because you don't want to. If that's the case, why are you
whining about it? It's your own choice.
Chris Eilbeck - 24 Apr 2005 19:46 GMT
>> >> I was trying to order some bits and bobs from the US recently for
>> >> part of a new scratch built rocket.
[quoted text clipped - 11 lines]
> locally is because you don't want to. If that's the case, why are
> you whining about it? It's your own choice.

No, the reason *I* won't buy from Paul Lavin is that I think he's an
arsehole and he's doing his level best to f.ck things up for everyone.

Chris
Signature

Chris Eilbeck
MARS Flight Crew                              http://www.mars.org.uk/
UKRA #1108 Level 2                                                UYB
Tripoli UK Member #9527                                          LSMR

Jerry Irvine - 24 Apr 2005 21:36 GMT
> No, the reason *I* won't buy from Paul Lavin is that I think he's an
> arsehole and he's doing his level best to f.ck things up for everyone.
>
> Chris

I can read and comprenend THAT!

:)

Signature

Jerry Irvine, Box 1242, Claremont, California 91711 USA
Opinion, the whole thing. <mail to:01rocket@gte.net>
Please bring common sense back to rocketry administration. (too late)
Produce then publish.  http://www.usrockets.com
Ebay. http://tinyurl.com/6wlp8

Damian Burrin - 24 Apr 2005 19:49 GMT
> So basically you're saying that the only reason you won't buy it
> locally is because you don't want to

I supose it could be something people on your side of the pond moan about.
"Freedom of Choice"  Just because as i and others don't want to buy from a
particular retailer dosn't mean we don't want to buy the product.  Having
exclusive deals restricts sales as well as purchase.  I would if able buy
from other UK retailers there are several.  Or if i coose direct from the
US.  At the moment with a good exchange rate for us purchases can be made
from the US even including shipping substantialy cheaper at times than here
in the UK.

I want to be able to choose where i buy from not be forced into buying from
one particular dealer.

Damian

Signature

Damian Burrin
UKRA 1159 Level 2 RSO
EARS  1115
http://www.ukrocketry.com
http://www.larf-rocketry.co.uk

>> >> I was trying to order some bits and bobs from the US recently for
>> >> part of a new scratch built rocket.
[quoted text clipped - 11 lines]
> locally is because you don't want to. If that's the case, why are you
> whining about it? It's your own choice.
Phil Stein - 24 Apr 2005 20:48 GMT
>So basically you're saying that the only reason you won't buy it
>locally is because you don't want to. If that's the case, why are you
>whining about it? It's your own choice.

Ray, sometimes I wonder about you.
Graham - 24 Apr 2005 15:26 GMT
> So buy it from the local dealer. What's the problem?

What if the 'local dealer' happens to appear intent on denigrating the
UK rocketry scene - calling RSO's 'bully boys' then refusing to either
substantiate the comment or apologise for it? What if the 'local dealer'
appears intent on putting the other UK dealers out of business rather
than cooperate? What if the 'local dealer' makes publicly disparaging
comments about the organisation whose insurance backs the UKRA? What if
the 'local dealer' has deliberately alienated himself and his company
from a large number of HPR fliers in the UK?

Whose fault is it then that a large number of UK HPR fliers wish to cut
out this link in their trade?

It's a pity that the majority of UK fliers are so 'reserved' in what's
posted on UTR & RMR, otherwise the full story behind what's going on
might become clear. Unfortunately, it would appear that anyone who
happens to provide an alternative, reality-based version of events where
said vendor has been involved is immediately threatened (via a third
party) with legal action by said vendor. Long live freedom of speech and
trade, huh?

G.

Signature

Graham J. Platt
graham (a) bowhunter (d) demon (d) co (d) uk
TRA #10112 L2

Jerry Irvine - 24 Apr 2005 16:42 GMT
> > So buy it from the local dealer. What's the problem?
>
[quoted text clipped - 6 lines]
> the 'local dealer' has deliberately alienated himself and his company
> from a large number of HPR fliers in the UK?

TRA member?

IEAS.org

> Whose fault is it then that a large number of UK HPR fliers wish to cut
> out this link in their trade?

Form a "co-op" to ween folks from the dealer? Need help? Seriously.

> It's a pity that the majority of UK fliers are so 'reserved' in what's
> posted on UTR & RMR, otherwise the full story behind what's going on
[quoted text clipped - 3 lines]
> party) with legal action by said vendor. Long live freedom of speech and
> trade, huh?

Not in this industry!

> G.

Signature

Jerry Irvine, Box 1242, Claremont, California 91711 USA
Opinion, the whole thing. <mail to:01rocket@gte.net>
Please bring common sense back to rocketry administration. (too late)
Produce then publish.  http://www.usrockets.com
Ebay. http://tinyurl.com/6wlp8

Graham - 24 Apr 2005 19:30 GMT
> TRA member?
>
> IEAS.org

 Couldn't comment, I'm afraid.

> Form a "co-op" to ween folks from the dealer? Need help? Seriously.

Most of us do to get hold of stuff from the US.

Thanks for the offer though :-)

G.
Signature

Graham J. Platt
graham (a) bowhunter (d) demon (d) co (d) uk
TRA #10112 L2

raydunakin@aol.com - 24 Apr 2005 19:21 GMT
> > So buy it from the local dealer. What's the problem?
>
> What if the 'local dealer' happens to appear intent on denigrating the
> UK rocketry scene - calling RSO's 'bully boys' then refusing to either
> substantiate the comment or apologise for it? What if the 'local dealer'
> appears intent on putting the other UK dealers out of business rather

> than cooperate? What if the 'local dealer' makes publicly disparaging

> comments about the organisation whose insurance backs the UKRA? What if
> the 'local dealer' has deliberately alienated himself and his company

> from a large number of HPR fliers in the UK?
>
[quoted text clipped - 3 lines]
> Unfortunately, it would appear that anyone who
> happens to pr ovide an alternative, reality-based version of events
where
> said vendor has been involved is immediately threatened (via a third
> party) with legal action by said vendor.

Hmm, a dealer who denigrates RSOs and publically disparages hobby orgs,
is uncooperative, deliberately alienates everyone else in the hobby,
and threatens to sue whenever someone states the real facts... Hey
Jerry, when did you move to the UK??    ;)

If the manufacturer won't ship to you, maybe one of his US dealers
will?

/
Graham - 24 Apr 2005 20:29 GMT
> Hmm, a dealer who denigrates RSOs and publically disparages hobby
> orgs, is uncooperative, deliberately alienates everyone else in the
[quoted text clipped - 3 lines]
> If the manufacturer won't ship to you, maybe one of his US dealers
> will?

 Jerry didn't, but I guess given your antipathy towards Jerry, a good
illustration of Damian's point would be if Jerry were to have an
exclusive deal on some kit you wanted and the mfr in the UK wouldn't
sell to the US except via Jerry. See where most of us are coming from?

Except I've dealt with Jerry, and found him to be a decent guy to deal with.

YMMV, but that's my experience. No flames, please.

G.
Signature

Graham J. Platt
graham (a) bowhunter (d) demon (d) co (d) uk
TRA #10112 L2

raydunakin@aol.com - 28 Apr 2005 17:12 GMT
> > Hmm, a dealer who denigrates RSOs and publically disparages hobby
> > orgs, is uncooperative, deliberately alienates everyone else in the
[quoted text clipped - 8 lines]
> exclusive deal on some kit you wanted and the mfr in the UK wouldn't
> sell to the US except via Jerry. See where most of us are coming from?

I've bought from Jerry before, and I'd do it again if he had something
I wanted that I couldn't get elsewhere.

ê
Jerry Irvine - 28 Apr 2005 18:24 GMT
> > > Hmm, a dealer who denigrates RSOs and publically disparages hobby
> > > orgs, is uncooperative, deliberately alienates everyone else in the
[quoted text clipped - 16 lines]
>
> ê

And then you would have the exact same experience with me I have with
tripoli.

Signature

Jerry Irvine, Box 1242, Claremont, California 91711 USA
Opinion, the whole thing. <mail to:01rocket@gte.net>
Please bring common sense back to rocketry administration. (too late)
Produce then publish.  http://www.usrockets.com
Ebay. http://tinyurl.com/6wlp8

Dave Grayvis - 28 Apr 2005 21:51 GMT
>>>>Hmm, a dealer who denigrates RSOs and publically disparages hobby
>>>>orgs, is uncooperative, deliberately alienates everyone else in the
[quoted text clipped - 24 lines]
> And then you would have the exact same experience with me I have with
> tripoli.

jerry, explain your above statement.
Init 6 - 24 Apr 2005 20:53 GMT
> Hmm, a dealer who denigrates RSOs and publically disparages hobby orgs,
> is uncooperative, deliberately alienates everyone else in the hobby,
> and threatens to sue whenever someone states the real facts... Hey
> Jerry, when did you move to the UK??    ;)

Not quite. Some people like Jerry :)

Signature

Colin MacLaren

UKRA #1283 RSO L2
TRA #10249 L2

David Weinshenker - 24 Apr 2005 21:01 GMT
> > Hmm, a dealer who denigrates RSOs and publically disparages hobby orgs,
> > is uncooperative, deliberately alienates everyone else in the hobby,
> > and threatens to sue whenever someone states the real facts... Hey
> > Jerry, when did you move to the UK??    ;)
>
> Not quite. Some people like Jerry :)

So it sounds like this dealer that y'all don't like
to deal with makes the bad rumours about Jerry come
true...

-dave w
Phil Stein - 24 Apr 2005 23:28 GMT
>> > Hmm, a dealer who denigrates RSOs and publically disparages hobby orgs,
>> > is uncooperative, deliberately alienates everyone else in the hobby,
[quoted text clipped - 8 lines]
>
>-dave w

That's unusual.  Jerry usually takes care of that himself. 8-)
Jerry Irvine - 24 Apr 2005 21:32 GMT
> > Hmm, a dealer who denigrates RSOs and publically disparages hobby orgs,
> > is uncooperative, deliberately alienates everyone else in the hobby,
> > and threatens to sue whenever someone states the real facts... Hey
> > Jerry, when did you move to the UK??    ;)
>
> Not quite. Some people like Jerry :)

Those that interact with me anywhere free of rmr noise.

That's alot of folks.

Signature

Jerry Irvine, Box 1242, Claremont, California 91711 USA
Opinion, the whole thing. <mail to:01rocket@gte.net>
Please bring common sense back to rocketry administration. (too late)
Produce then publish.  http://www.usrockets.com
Ebay. http://tinyurl.com/6wlp8

David Driver - 28 Apr 2005 02:39 GMT
I've never dealt with Jerry but on TRF he seems a reasonable guy and I like
the sound of his payment terms - you can't get shafted that way, and it puts
paid to some of the flaming of him. Pay up front and you can get shafted -
can't say more at the moment.

It seems a number of UK fliers have bought direct from Jerry and had
exemplary service.

Hope you aren't going to get flamed on UTR Jerry.

Dave UKRA L1 #1287

> > > Hmm, a dealer who denigrates RSOs and publically disparages hobby orgs,
> > > is uncooperative, deliberately alienates everyone else in the hobby,
[quoted text clipped - 6 lines]
>
> That's alot of folks.
Jerry Irvine - 28 Apr 2005 02:45 GMT
> I've never dealt with Jerry but on TRF he seems a reasonable guy and I like
> the sound of his payment terms - you can't get shafted that way, and it puts
[quoted text clipped - 5 lines]
>
> Hope you aren't going to get flamed on UTR Jerry.

I just expect it now and am happy when it DOESN't happen.

The attackers follow me around.

TRF. :)

Copy this memo to them.

Jerry

> Dave UKRA L1 #1287
> >
[quoted text clipped - 9 lines]
> >
> > That's alot of folks.

Signature

Jerry Irvine, Box 1242, Claremont, California 91711 USA
Opinion, the whole thing. <mail to:01rocket@gte.net>
Please bring common sense back to rocketry administration. (too late)
Produce then publish.  http://www.usrockets.com
Ebay. http://tinyurl.com/6wlp8

raydunakin@aol.com - 28 Apr 2005 17:45 GMT
> The attackers follow me around.

Don't flatter yourself.

> TRF. :)
>
> Copy this memo to them.

You were kicked off TRF because you refused to abide by their terms of
service.
Phil Stein - 28 Apr 2005 18:18 GMT
> The attackers follow me around.

Hey Jerry - why don't you leave for a few years and see how many
follow you.
Bob Kaplow - 24 Apr 2005 23:56 GMT
> What if the 'local dealer' happens to appear intent on denigrating the
> UK rocketry scene - calling RSO's 'bully boys' then refusing to either
[quoted text clipped - 4 lines]
> the 'local dealer' has deliberately alienated himself and his company
> from a large number of HPR fliers in the UK?

Well, you ay have a locak dealer that's a jerk, and a US manufacturer with
an exclusive agreement with them. So bypass both and order from a US dealer
that will ship to the UK.

I just ordered something that I can get locally but is made in France from
an internet dealer in OZ. And regularly order US products from Canadian
web vendors.

    Bob Kaplow    NAR # 18L    TRA # "Impeach the TRA BoD"
        >>> To reply, remove the TRABoD! <<<
Kaplow Klips & Baffle:    http://nira-rocketry.org/LeadingEdge/Phantom4000.pdf
   www.encompasserve.org/~kaplow_r/    www.nira-rocketry.org    www.nar.org

... One nation under surveillance, divisive, with liberty and justice for none.
Jerry Irvine - 25 Apr 2005 00:03 GMT
> > What if the 'local dealer' happens to appear intent on denigrating the
> > UK rocketry scene - calling RSO's 'bully boys' then refusing to either
[quoted text clipped - 8 lines]
> an exclusive agreement with them. So bypass both and order from a US dealer
> that will ship to the UK.

:)

> I just ordered something that I can get locally but is made in France from
> an internet dealer in OZ. And regularly order US products from Canadian
[quoted text clipped - 7 lines]
> ... One nation under surveillance, divisive, with liberty and justice for
> none.

Signature

Jerry Irvine, Box 1242, Claremont, California 91711 USA
Opinion, the whole thing. <mail to:01rocket@gte.net>
Please bring common sense back to rocketry administration. (too late)
Produce then publish.  http://www.usrockets.com
Ebay. http://tinyurl.com/6wlp8

Brian Elfert - 25 Apr 2005 02:11 GMT
>Well, you ay have a locak dealer that's a jerk, and a US manufacturer with
>an exclusive agreement with them. So bypass both and order from a US dealer
>that will ship to the UK.

I thought the original point of this thread was that the manufacturer
asked dealers in the USA not to ship to the UK?  

I have no idea if it would be legal for a manufacturer to not ship product
to a dealer who violated such a rule.

Nobody has really explained yet what advantage a manufacturer gets by
having an exclusive dealer in the UK.  The dealer gets some advantage by
not having any competition.

Brian Elfert
Jerry Irvine - 25 Apr 2005 02:50 GMT
> >Well, you ay have a locak dealer that's a jerk, and a US manufacturer with
> >an exclusive agreement with them. So bypass both and order from a US dealer
> >that will ship to the UK.
>
> I thought the original point of this thread was that the manufacturer
> asked dealers in the USA not to ship to the UK?  

The manufacturer (Pratt) refused to ship direct. Fine.

The dealers of the manufacturer in USA were not at issue, and it is
unlikely dealers have a contract preventing export. Hence Kaplow's
ingenious post.

If so, that manufacturer (Pratt) should be shunned (like USR in Tripoli)
in the USA, europe, oceania as well as UK.

> I have no idea if it would be legal for a manufacturer to not ship product
> to a dealer who violated such a rule.
>
> Nobody has really explained yet what advantage a manufacturer gets by
> having an exclusive dealer in the UK.  

"Hopefully" ganged shipping cost reduction.

Key word hopefully.

Jerry

> The dealer gets some advantage by
> not having any competition.
>
> Brian Elfert

P.S. It should be noted Pratt chose an exclusive dealer that the locals
HATE with a passion. He should be shunned on bad judgement alone!

Signature

Jerry Irvine, Box 1242, Claremont, California 91711 USA
Opinion, the whole thing. <mail to:01rocket@gte.net>
Please bring common sense back to rocketry administration. (too late)
Produce then publish.  http://www.usrockets.com
Ebay. http://tinyurl.com/6wlp8

David Weinshenker - 25 Apr 2005 03:26 GMT
> ... chose an exclusive
> dealer that the locals
> HATE with a passion.

That does seem to be the nuts of the matter, doesn't it... I doubt
there would have been any complaint if the local dealer hadn't been
unpopular (or caught on the wrong side of a local political feud?)

Sounds like we need a British rocketry tabloid reporter or two, to
reveal the Ugly Rumours Behind The Truth etc. - it's not clear how
many sides this story has. Maybe we're looking at some of the smoking
fragments whizzing by from some British equivalent of the Powertech
affair? I'm ready to reserve condemnation until I hear more of the
juicy parts...

-dave w
Jerry Irvine - 25 Apr 2005 03:34 GMT
> > ... chose an exclusive
> > dealer that the locals
[quoted text clipped - 9 lines]
> fragments whizzing by from some British equivalent of the Powertech
> affair?

I can certify it is not as ugly no matter how much attention it has
achieved ever so briefly on rmr.

Note Powertech has dominated the HPR/TRA/rmr/local debates for better
than a decade now.

With no end in sight.

Jerry

> I'm ready to reserve condemnation until I hear more of the
> juicy parts...
>
> -dave w

Signature

Jerry Irvine, Box 1242, Claremont, California 91711 USA
Opinion, the whole thing. <mail to:01rocket@gte.net>
Please bring common sense back to rocketry administration. (too late)
Produce then publish.  http://www.usrockets.com
Ebay. http://tinyurl.com/6wlp8

raydunakin@aol.com - 28 Apr 2005 17:37 GMT
> Note Powertech has dominated the HPR/TRA/rmr/local debates for better

> than a decade now.
>
> With no end in sight.

Yeah, people who've been defrauded tend to have long memories,
especially when the person who defrauded them won't even make good on
the court judgement.

S
Phil Stein - 25 Apr 2005 13:52 GMT
>> >Well, you ay have a locak dealer that's a jerk, and a US manufacturer with
>> >an exclusive agreement with them. So bypass both and order from a US dealer
[quoted text clipped - 31 lines]
>P.S. It should be noted Pratt chose an exclusive dealer that the locals
>HATE with a passion. He should be shunned on bad judgement alone!

I'm sure Doug did what he thought was right at the time and was
unaware of the problems with that dealer.  He is the best dealer I've
encountered in rocketry.  Knowing him, I think he will try to rectify
the situation to everyone's satisfaction.
Damian Burrin - 25 Apr 2005 20:56 GMT
>I'm sure Doug did what he thought was right at the time and was
>unaware of the problems with that dealer

I have no issue with Doug, i've spoke to him afew times via email and seems
a really nice guy.  My comment was do exclusive deals such as the one doug
has with deepsky benifit or advantage the consumer.

Damian
Signature

Damian Burrin
UKRA 1159 Level 2 RSO
EARS  1115
http://www.ukrocketry.com
http://www.larf-rocketry.co.uk

>>> >Well, you ay have a locak dealer that's a jerk, and a US manufacturer
>>> >with
[quoted text clipped - 39 lines]
> encountered in rocketry.  Knowing him, I think he will try to rectify
> the situation to everyone's satisfaction.
Phil Stein - 25 Apr 2005 21:02 GMT
>>I'm sure Doug did what he thought was right at the time and was
>>unaware of the problems with that dealer
[quoted text clipped - 4 lines]
>
>Damian

It might benefit consumers that don't hate that particular dealer.
Sometimes dealers get an exclusive territory to make sure it's worth
the effort and expense of stocking an item.  Otherwise, it's possible
that no one will stock the product.
raydunakin@aol.com - 28 Apr 2005 17:28 GMT
> P.S. It should be noted Pratt chose an exclusive dealer that the locals
> HATE with a passion. He should be shunned on bad judgement alone!

As usual, you run off at the mouth without engaging your brain. How was
the manufacturer supposed to know that the dealer would end up being so
unpopular? No one has said anything about it until now.

E
Phil Stein - 28 Apr 2005 18:17 GMT
>> P.S. It should be noted Pratt chose an exclusive dealer that the
>locals
[quoted text clipped - 5 lines]
>
>E

Imagine if someone did what Jerry suggested with his tube
manufacturer.  8-)
Jerry Irvine - 28 Apr 2005 18:22 GMT
> > P.S. It should be noted Pratt chose an exclusive dealer that the
> locals
[quoted text clipped - 3 lines]
> the manufacturer supposed to know that the dealer would end up being so
> unpopular?

Key word end-up?

No. Key word long-since.

:)

>  No one has said anything about it until now.
>
> E

Signature

Jerry Irvine, Box 1242, Claremont, California 91711 USA
Opinion, the whole thing. <mail to:01rocket@gte.net>
Please bring common sense back to rocketry administration. (too late)
Produce then publish.  http://www.usrockets.com
Ebay. http://tinyurl.com/6wlp8

pratthobbies@rocketryonline.com - 28 Apr 2005 20:07 GMT
As much as I hate to enter a thread with Jerry in it (which is almost
all of them these days) I want to make a point.

I was perfectly aware that Paul Lavin of Deepsky was not universally
beloved when I entered into a business relationship with him. I spent
three days with him, months ago, before we did anything formal
business-wise. I have since conducted quite a bit of business with
Paul. Nothing in any of that experience has led me to question his
character or honesty. He has my complete confidence.

Shipping orders overseas can be a colossal pain. Having one point of
distribution greatly simplifies the process and saves me a lot of
money, time and grief.

Before anyone questions my judgement, let me ask you how you get from
two or three disgruntled posters to "dealer that the locals hate with a
passion." Especially when that comment comes from someone whose public
statements have often turned out to be, shall we say, somewhat
questionable.

Thank you, people, for the confidence you've expressed in me and in
Pratt Hobbies. If that reputation gets tarnished in the future, I can
assure you it'll be because of my screw-up, not someone else's...and
not Paul's.

Doug Pratt
dad-at-pratthobbies-dot-com

> > P.S. It should be noted Pratt chose an exclusive dealer that the
> locals
[quoted text clipped - 5 lines]
>
> E
Graham - 28 Apr 2005 22:19 GMT
> Before anyone questions my judgement, let me ask you how you get from
> two or three disgruntled posters to "dealer that the locals hate with a
> passion." Especially when that comment comes from someone whose public
> statements have often turned out to be, shall we say, somewhat
> questionable.

I'm not sure 'hate with a passion' is the correct phrase. Most of us
prefer to expend our energies on other things rather than hating, and
stick to merely 'disliking' or plain and simple not dealing with the UK
company in question, even though many of us did trade with the same
company under previous ownership.

Perhaps the reserved comments and the preference to just walk away from
the situation despite repeated provocation are English traits we use well.

To address a question posed in an earlier message by Dave W, regarding
what has been going on over here, trust me that the opinions voiced do
have extremely good foundation, but none of us over here really want to
have to deal with vexatious litigation for telling it as it is. Maybe
one day, but I'm sure nobody across here who's been involved will put
anything in writing until everything has been fully checked out by real
lawyers and cleared as merely a true representation of events (based on
extant documentation and signed affadavits) and not the basis for any
form of legal action. As the situation stands currently, until a
contentious but non-litigious document has been agreed with lawyers for
publication, you'll have to bear with us while we walk away from
provocations.

> Thank you, people, for the confidence you've expressed in me and in
> Pratt Hobbies.

Thanks for supplying good kit Doug, and direct service pre-all-this was
absolutely second to none too.

G.
Signature

Graham J. Platt
graham (a) bowhunter (d) demon (d) co (d) uk
TRA #10112 L2

Phil Stein - 28 Apr 2005 22:25 GMT
>> Before anyone questions my judgement, let me ask you how you get from
>> two or three disgruntled posters to "dealer that the locals hate with a
[quoted text clipped - 31 lines]
>
>G.

It might help if you guys just stand there and yell at each other to
get it out of your systems.  Then you can just walk away & forget
about it.  It might not work every time but it does sometimes. 8-)
Graham - 28 Apr 2005 22:38 GMT
> It might help if you guys just stand there and yell at each other to
> get it out of your systems.  Then you can just walk away & forget
> about it.  It might not work every time but it does sometimes. 8-)

LOL!! Nice idea Phil, but I'd have serious reservations about some of
the involved parties being mixed together in a confined space.. You
familiar with the word 'hypergolic' ? ;-)

G.
Signature

Graham J. Platt
graham (a) bowhunter (d) demon (d) co (d) uk
TRA #10112 L2

Phil Stein - 28 Apr 2005 22:54 GMT
>> It might help if you guys just stand there and yell at each other to
>> get it out of your systems.  Then you can just walk away & forget
[quoted text clipped - 5 lines]
>
>G.

I thought you guys had better self control than that.  AT least you
don't have to worry about someone carrying a gun.  8-)
Jerry Irvine - 28 Apr 2005 23:16 GMT
> >> It might help if you guys just stand there and yell at each other to
> >> get it out of your systems.  Then you can just walk away & forget
[quoted text clipped - 8 lines]
> I thought you guys had better self control than that.  AT least you
> don't have to worry about someone carrying a gun.  8-)

But they can have as much 0276 as they want.

Signature

Jerry Irvine, Box 1242, Claremont, California 91711 USA
Opinion, the whole thing. <mail to:01rocket@gte.net>
Please bring common sense back to rocketry administration. (too late)
Produce then publish.  http://www.usrockets.com
Ebay. http://tinyurl.com/6wlp8

Darren J Longhorn - 28 Apr 2005 23:32 GMT
>> >> It might help if you guys just stand there and yell at each other to
>> >> get it out of your systems.  Then you can just walk away & forget
[quoted text clipped - 10 lines]
>
>But they can have as much 0276 as they want.

0275
Signature

Darren J Longhorn  http://www.geocities.com/darrenlonghorn/
NSRG #005          http://www.northstarrocketry.org.uk/
UKRA #1094 L2 RSO  http://www.ukra.org.uk/

Jerry Irvine - 28 Apr 2005 23:36 GMT
> >> >> It might help if you guys just stand there and yell at each other to
> >> >> get it out of your systems.  Then you can just walk away & forget
[quoted text clipped - 12 lines]
>
> 0275

Can you bury me in 0275 and light it faster than I can draw a gun and
fire?

:)

Signature

Jerry Irvine, Box 1242, Claremont, California 91711 USA
Opinion, the whole thing. <mail to:01rocket@gte.net>
Please bring common sense back to rocketry administration. (too late)
Produce then publish.  http://www.usrockets.com
Ebay. http://tinyurl.com/6wlp8

Darren J Longhorn - 29 Apr 2005 00:30 GMT
>> >> >> It might help if you guys just stand there and yell at each other to
>> >> >> get it out of your systems.  Then you can just walk away & forget
[quoted text clipped - 17 lines]
>
>:)

I don't know, how fast is your propelling pencil?

Signature

Darren J Longhorn  http://www.geocities.com/darrenlonghorn/
NSRG #005          http://www.northstarrocketry.org.uk/
UKRA #1094 L2 RSO  http://www.ukra.org.uk/

Jerry Irvine - 29 Apr 2005 03:54 GMT
> >> >> >> It might help if you guys just stand there and yell at each other to
> >> >> >> get it out of your systems.  Then you can just walk away & forget
[quoted text clipped - 19 lines]
>
> I don't know, how fast is your propelling pencil?

Touche

Signature

Jerry Irvine, Box 1242, Claremont, California 91711 USA
Opinion, the whole thing. <mail to:01rocket@gte.net>
Please bring common sense back to rocketry administration. (too late)
Produce then publish.  http://www.usrockets.com
Ebay. http://tinyurl.com/6wlp8

Phil Stein - 29 Apr 2005 01:28 GMT
>> >> >> It might help if you guys just stand there and yell at each other to
>> >> >> get it out of your systems.  Then you can just walk away & forget
[quoted text clipped - 17 lines]
>
>:)

That probably depends on the time of day. 8-)
Jerry Irvine - 28 Apr 2005 23:13 GMT
Baby with bathwater aurguement warning:

> Before anyone questions my judgement, let me ask you how you get from
> two or three disgruntled posters to "dealer that the locals hate with a
> passion." Especially when that comment comes from someone whose public
> statements have often turned out to be, shall we say, somewhat
> questionable.

1. Ananecdotal sample of folks say "many" dislike him with a "passion".

That's how.

Are they universally representative? I dunno.

But THEY seem to think so based on "multiple contacts in multiple clubs".

So on your above theory I bet you coauld find a wide sampling of folks
who dislike me based on rmr translated rep alone.

But deal with only customers and you get a polar opposite view.

Hence why rmr is bash alone. It is not representative of reality. You
are leading the way.

I do not think there was ever a claim the relationship between Pratt and
Levin was strained, just the spokes of the wheel eminating from there.

Personally I wish "we could just all get along."

> Thank you, people, for the confidence you've expressed in me and in
> Pratt Hobbies. If that reputation gets tarnished in the future, I can
[quoted text clipped - 15 lines]
> >
> > E

Signature

Jerry Irvine, Box 1242, Claremont, California 91711 USA
Opinion, the whole thing. <mail to:01rocket@gte.net>
Please bring common sense back to rocketry administration. (too late)
Produce then publish.  http://www.usrockets.com
Ebay. http://tinyurl.com/6wlp8

Niall Oswald - 24 Apr 2005 19:36 GMT
>I was trying to order some bits and bobs from the US recently for part of
>a new scratch built rocket.
[quoted text clipped - 17 lines]
> Please keep comments on the topic and do not turn this into a flame war
> about any particular US/UK dealers or flyers please.

Just to add my bit, I have recently placed and recieved orders from several
overseas dealers - WCH, AeroPack, Commonwealth Displays, AeroSleeves, PML
and Aerocon.

In one case I had to explain why I was unhappy going to the 'official' UK
dealer for a product I wanted, but other than that all of the companies I
have ordered from have had no issue with selling direct to me.

I can particularly recommend AeroPack direct sales - shipping is $6 (a bit
more than 3 quid) from the states, takes 5 days and when you factor in the
exhange rate... :)

The way I see it is that since rocketry is a niche market, few small
companies are going to refuse your money!

Signature

Niall Oswald
================================
http://www.bits.bris.ac.uk/niall
UKRA 1345
EARS 1151
MARS

Damian Burrin - 24 Apr 2005 19:59 GMT
> The way I see it is that since rocketry is a niche market, few small
> companies are going to refuse your money!

Pity not all dealers feel the same way

<CONTENT FROM EMAIL?
Deepsky is my exclusive distributor in the UK and Europe, and I'm not going
to violate the agreement. I've never had cause to regret
dealing with him. Right now I don't have any American dealers with GO Boxes
in stock but if you're ordering from one you could ask him if he's willing
to get one.

Doug Pratt
www.pratthobbies.com

</END CONTENT>

Signature

Damian Burrin
UKRA 1159 Level 2 RSO
EARS  1115
http://www.ukrocketry.com
http://www.larf-rocketry.co.uk

>>I was trying to order some bits and bobs from the US recently for part of
>>a new scratch built rocket.
[quoted text clipped - 33 lines]
> The way I see it is that since rocketry is a niche market, few small
> companies are going to refuse your money!
David Weinshenker - 24 Apr 2005 20:01 GMT
Sure puts the manufacturer between a
rock and a hard place, if the distributor
with whom he's made an "exclusive" agreement
turns out to be someone that the potential
customers would rather not deal with!

-dave w

> > The way I see it is that since rocketry is a niche market, few small
> > companies are going to refuse your money!
[quoted text clipped - 65 lines]
> > EARS 1151
> > MARS
Init 6 - 24 Apr 2005 21:00 GMT
> Sure puts the manufacturer between a
> rock and a hard place, if the distributor
[quoted text clipped - 3 lines]
>
> -dave w

Got it in one. Manufacturers need to be careful that the distributors
don't damage "their" reputation with poor customer service. People tend
to hold grudges for a long time.

Signature

Colin MacLaren

UKRA #1283 RSO L2
TRA #10249 L2

raydunakin@aol.com - 28 Apr 2005 17:09 GMT
> Sure puts the manufacturer between a
> rock and a hard place, if the distributor
> with whom he's made an "exclusive" agreement
> turns out to be someone that the potential
> customers would rather not deal with!

I agree, especially when an "exclusive" agreement is the only way to
get a dealer to carry the product.


 
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