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Hornby see 'weakening consumer demand'

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mutley - 22 Jul 2005 09:29 GMT
Nicked straight from Hornby's website:

CHAIRMAN'S AGM STATEMENT

'Speaking at the Annual General Meeting of Hornby Plc, the models and
collectibles Group, the Chairman Neil Johnson, will make the following
statement.

I am pleased to confirm that prospects for the Group remain encouraging.
Good progress has been made in transferring production of the Lima ranges
from Italy to China and we expect to see sales revenues from these ranges
starting in the Autumn. Our marketing initiatives in Spain will have a
positive effect on sales and profits this year and, Scalextric USA is
also expected to deliver an improved performance compared to last year.

In the UK however, we began to see some weakening of consumer demand
during May. This trend has continued in June and July. However this is
traditionally a quiet period for trading and it is therefore difficult to
project future demand based on current experience. Our listings with our
retail customers remain strong for the importan pre-Christmas period;
based upon these listings and associated sales projections market
expectations for the current financial year remain achievable.

Further development of our recent international investments will, as
planned, help to offset UK market fluctuations in future years.'

The stockmarket has so far reacted with a 6% plunge in Hornby's share
price. (as of 9.29am 22.7.05)

Pete
Signature

http://www.bristol-rail.co.uk: railways around Bristol.
http://www.bugpics.co.uk: DMU/EMU gallery.

mindesign - 22 Jul 2005 09:57 GMT
OUCH!

Factory tours - competitions - awards for modelling excellence - advertising
outside the traditional captive audiences, after all, we are the converted -
creation of a schools program to encourage young hobbyists who want more
from life than pressing buttons on vacuous computer games and SMSing their
mates. I mean, I can see the ad now - beautifully photographed layouts
displaying emotively a range of scenes reminiscent of the great films
featuring trains - with the final caption ...... get real - get hornby.
Stick it straight to those video arcade mind-numb'rs

I could go on, but God knows I already have

Happy modelling!

Steve - returning hobbyist after 30+ years away from it

:)

Steve

> Nicked straight from Hornby's website:
>
[quoted text clipped - 26 lines]
>
> Pete
kim - 22 Jul 2005 13:01 GMT
> OUCH!
>
[quoted text clipped - 6 lines]
> the great films featuring trains - with the final caption ...... get
> real - get hornby. Stick it straight to those video arcade mind-numb'rs

I thought they just tried all that and failed? If there is any money
available, I would rather it was spent on developing new products than on
gimmicks like advertising. One good new model will generate more free
publicity than any amount of advertising.

(kim)
mindesign - 22 Jul 2005 14:16 GMT
One good new model will generate more free
> publicity than any amount of advertising.

not to what any business needs to survive longterm

new customers

Steve
kim - 22 Jul 2005 14:37 GMT
> One good new model will generate more free
>> publicity than any amount of advertising.
>
> not to what any business needs to survive longterm
>
> new customers

You don't have to waste money on advertising to attract new customers. If
you offer a good product or service at a good price word soon gets around.

(kim)
Richard Marsden - 22 Jul 2005 17:41 GMT
> You don't have to waste money on advertising to attract new customers. If
> you offer a good product or service at a good price word soon gets around.
>
> (kim)

That is a dangerous myth - perhaps it explains the state of much of
British industry?

Advertising and marketing go hand in hand. It is easy to waste
advertising effort, that is why you have to carefully target your
advertising.
Eg. the products of CJM or Bassett-Lowke are not suitable for mass media
advertising, whilst some Hornby products are.

Signature

Richard Marsden
Winwaed Software Technology, http://www.winwaed.com
http://www.mapping-tools.com for MapPoint tools and add-ins

Enzo Matrix - 22 Jul 2005 20:21 GMT
>> You don't have to waste money on advertising to attract new
>> customers. If you offer a good product or service at a good price
[quoted text clipped - 8 lines]
> advertising effort, that is why you have to carefully target your
> advertising.

I was always puzzled about the advert for Hornby Live Steam. They must have
spent an awful lot of money on that. They even got Sean Bean to do the
narration and I shouldn't think that he comes cheaply these days. Yet I only
ever saw the advert on the Hornby website and an RM CD.

I would have expected it to be shown on prime time telly.  An ideal time
would have been during a commercial break in a certain episode of Coronation
Street, which featured Norris and Clur playing with a Live Steam set. It
could have been a pretty good piece of product placement as Norris had some
red and yellow Hornby boxes stacked on a chair behind him.

Signature

Enzo

I wear the cheese. It does not wear me.

David Westerman - 22 Jul 2005 21:09 GMT
"Enzo Matrix" <enzo55@hotmail.com> wrote >

> I would have expected it to be shown on prime time telly.  An ideal time
> would have been during a commercial break in a certain episode of
[quoted text clipped - 4 lines]
> red and yellow Hornby boxes stacked on a chair behind him.
> Enzo

It was actually shown in the middle break during the Pete Waterman railway
series at the beginning of the year if I remember correctly. The viewers of
that series were obviously the ones considered suitable targets.

Dave W.
John Ruddy - 22 Jul 2005 21:29 GMT
> "Enzo Matrix" <enzo55@hotmail.com> wrote >
>
[quoted text clipped - 12 lines]
>
> Dave W.

But surely the viewers of that program would already be aware of the
Hornby offerings - possibly also owners of substantial numbers of hornby
products!
Enzo Matrix - 22 Jul 2005 22:01 GMT
>> "Enzo Matrix" <enzo55@hotmail.com> wrote >
>>
[quoted text clipped - 17 lines]
> Hornby offerings - possibly also owners of substantial numbers of
> hornby products!

I would have thought so.  Maybe the biggest moneyspinning option would be to
produce a Live Steam Thomas or Hogwarts Express and to advertise it starting
in August.  The kids would be attracted to it because it had something to do
with Thomas or Harry Potter, which the dads would possibly become fascinated
by the technical aspects of it. There would be two birds killed with one
stone. Youngsters to bring fresh blood to the hobby and new
not-so-youngsters with a bit of disposable income.

Signature

Enzo

I wear the cheese. It does not wear me.

MartinS - 23 Jul 2005 02:24 GMT
>>> "Enzo Matrix" <enzo55@hotmail.com> wrote >
>>>
[quoted text clipped - 23 lines]
> bring fresh blood to the hobby and new not-so-youngsters with a bit
> of disposable income.

A live steam 0-6-0T??? Gordon, maybe...

Signature

Martin S.

Jane Sullivan - 23 Jul 2005 08:38 GMT
>I would have thought so.  Maybe the biggest moneyspinning option would be to
>produce a Live Steam Thomas or Hogwarts Express and to advertise it starting
[quoted text clipped - 3 lines]
>stone. Youngsters to bring fresh blood to the hobby and new
>not-so-youngsters with a bit of disposable income.

That could be a bit difficult. Live steam products are advertised "for
adults only".
Signature

Jane
OO in the garden http://www.yddraiggoch.demon.co.uk/railway/railway.html

David Westerman - 22 Jul 2005 22:18 GMT
>> It was actually shown in the middle break during the Pete Waterman
>> railway series at the beginning of the year if I remember correctly. The
>> viewers of that series were obviously the ones considered suitable
>> targets.
>> Dave W.

> But surely the viewers of that program would already be aware of the
> Hornby offerings - possibly also owners of substantial numbers of hornby
> products!

I would tend to disagree! Although there is some overlap of interest between
model and prototype railways, many older "trainspotters" are unaware of what
is available and the high quality of today's model products.

Dave W.
kim - 22 Jul 2005 21:55 GMT
> "Enzo Matrix" <enzo55@hotmail.com> wrote >
>
[quoted text clipped - 10 lines]
> series at the beginning of the year if I remember correctly. The viewers
> of that series were obviously the ones considered suitable targets.

Not one of the adverts and press releases for Hornby's new 08 shunter made
me want to buy one. Reading a critical review of it in this month's Model
Rail did.

(kim)
mindesign - 23 Jul 2005 23:45 GMT
and again, displaying a serious weakness in Hornby's thinking .... preaching
to the converted. It's almost like they've given up!

> "Enzo Matrix" <enzo55@hotmail.com> wrote >
>
[quoted text clipped - 12 lines]
>
> Dave W.
MartinS - 23 Jul 2005 02:20 GMT
>>> You don't have to waste money on advertising to attract new
>>> customers. If you offer a good product or service at a good price
[quoted text clipped - 19 lines]
> placement as Norris had some red and yellow Hornby boxes stacked on
> a chair behind him.  

Enzo is wearing his other anorak.  ;-)

Signature

Martin S.

Ian J. - 23 Jul 2005 09:11 GMT
> I was always puzzled about the advert for Hornby Live Steam. They must
> have
> spent an awful lot of money on that. They even got Sean Bean to do the
> narration and I shouldn't think that he comes cheaply these days. Yet I
> only
> ever saw the advert on the Hornby website and an RM CD.

anyone know if the advert was played much in the US? I gather that was where
many of the live steam sets were eventually sold to... (though my
understanding could be wrong)
Richard Marsden - 23 Jul 2005 17:24 GMT
> anyone know if the advert was played much in the US? I gather that was where
> many of the live steam sets were eventually sold to... (though my
> understanding could be wrong)

I never saw it, but we disconnected the TV a couple of months ago. :-)

When I subscribed to Model Railroader, Hornby usually had a full page
advert most months.

Richard (typing from the DFW Metroplex)

Signature

Richard Marsden
Winwaed Software Technology, http://www.winwaed.com
http://www.mapping-tools.com for MapPoint tools and add-ins

Neil Kirby - 22 Jul 2005 18:25 GMT
>You don't have to waste money on advertising to attract new customers. If
>you offer a good product or service at a good price word soon gets around.
>
>(kim)

If that were true then we would all using Betamax videos not VHS
i.e. superior technology V's better marketing
Signature

Neil Kirby

David Westerman - 22 Jul 2005 21:19 GMT
> You don't have to waste money on advertising to attract new customers. If
> you offer a good product or service at a good price word soon gets around.
> (kim)

I believe that this is known as "viral" advertising!  It seems to work well
enough for a couple of telecom companies offering unlimited length calls for
only a 2p or 3p connection fee. They never advertise by conventional methods
and prove an exception to the usual warning of  "if it seems too good to be
true, etc."

Dave W.
mindesign - 22 Jul 2005 14:28 GMT
let's try all that again

Kim said

> One good new model will generate more free publicity than any amount of
> advertising.

I respond:

Free publicity where? In existing magazines, to existing customers. This
will not achieve what every business needs to survive in the long term - I
agree it's necessary to introduce more excellent products, but that has
little impact on generating new customers.

New customers are the lifeblood, especially within a rapidly ageing existing
customer base - the only way to make a new market aware is through marketing
efforts, including advertising. Finally, we all found out about our hobby
through advertising in one form or other - it is a myth that making a great
product is the thing that results in it getting sold. A "million"
businesses/people have gone magnificently broke thinking their products sell
themselves.

Steve

>> OUCH!
>>
[quoted text clipped - 15 lines]
>
> (kim)
Ian J. - 23 Jul 2005 09:22 GMT
> New customers are the lifeblood, especially within a rapidly ageing
> existing
[quoted text clipped - 9 lines]
>
> Steve

Hmm. I think you may be right about this. The current bulk of buyers of
Hornby's (and Bachmann's) steam outline models seem to be on the older side
(over 50). Give it another 20 years combined with economic ups and downs,
and there won't be anything like the numbers that have been buying recently.
There need to be new initiatives to attract new customers, and responses to
what actually exists as a market going forward (witness the recent surge in
models of post steam-era diesels). Hornby's virtual model railway is also a
part of that.

Kids and adults have so much to fill their leisure time with now that they
have to be selective as to what they are going to spend that time on - and
it's the things they really enjoy that will take most of that time, and
don't get insulted for. It's a pity that model railways are seen by the
'general' public in UK and Europe as 'nerdish' - in the States I understand
model railways are quite an acceptable hobby...

Ian J.
mindesign - 24 Jul 2005 00:00 GMT
and once again - Hornby can hit the "nerdish" thing head-on by displaying a
range of commercials that have 20's-30's aged folks talking about their
highly regarded positions in industry/education/commerce etc, as engineers,
pilots, surgeons, teachers, etc. attributing their advanced skills in their
field to being given the opportunities as youngsters to fully develop their
minds through Railway Modelling. I speak from personal experience here and
can state that my electronics training in the military had it foundations
solidly in Railway Modelling. I went away from that field and enjoyed
successful careers in more than 6 other fields - due at least in part to
trusting my creative abilities, again developed through Railway Modelling.

If we list what we have learned through it, I think we would be reminded of
the most wonderful times of our lives.

(puts brand development guy hat on again)

I can imagine a campaign that celebrates the vast skills we learn (largely
SELF TAUGHT!!!) through Railway Modelling.

Engineering
Scale and proportion
Accuracy in measurement ( bloody thing dunn fit!)
Design
History
Attention to detail
Electrical theory
Golden friendships
team building
people management (muuuuuuuuuuum......daaaaaaaaaaaaaaaad, I really want that
train!)
Money management
and .... well..... how to bloody-well make things! often from scratch.

these rolled off my fingers in an instant - I know there are a million more,
but just look at what we have been given! As a brand development person, I
can see that this is a legacy worthy of handing on.

But I am waffling again, but then it isn't 9 a.m. here yet. Coffee time!

:)

Cheers

Steve

>> New customers are the lifeblood, especially within a rapidly ageing
>> existing
[quoted text clipped - 27 lines]
>
> Ian J.
John Turner - 23 Jul 2005 10:14 GMT
> New customers are the lifeblood, especially within a rapidly ageing
> existing
> customer base.

Well Bachmann have made the first steps in that direction by producing
models of TODAY's trains whereas Hornby seem almost to have forgotten that
end of the market.  Even their most recent diesels models (classes 08 and
31) are 1950s or earlier designs, whilst their class 50 model is a child of
the 60s.

Poor choices and abjectly poor quality when producing models of more recent
prototypes (Networker, Eurostar and class 92) have resulted in poor
nationwide sales.

These decisions are far more fundamental than widespread advertising.  If
you don't produce what the 'new modeller' wants, or will not produce good
quality products to satisfy that market then there's little point in
advertsing aimed at it.

John.
Enzo Matrix - 22 Jul 2005 18:28 GMT
>> OUCH!
>>
[quoted text clipped - 13 lines]
> than on gimmicks like advertising. One good new model will generate
> more free publicity than any amount of advertising.

In that case, I only have one thing to say.   Claughton!  ;-)

Signature

Enzo

I wear the cheese. It does not wear me.

MartinS - 23 Jul 2005 02:25 GMT
>> "mindesign" <seriph_I_SAID_NO_BLOODY_SPAM@consultant.com> wrote...
>>> OUCH!
[quoted text clipped - 16 lines]
>
> In that case, I only have one thing to say.   Claughton!  ;-)

Bister Christiad!

Signature

Martin S.

mindesign - 24 Jul 2005 00:00 GMT
what's claughton?

>>> OUCH!
>>>
[quoted text clipped - 15 lines]
>
> In that case, I only have one thing to say.   Claughton!  ;-)
kim - 24 Jul 2005 00:09 GMT
> what's claughton?

Ooh!

(kim)
John Turner - 24 Jul 2005 00:19 GMT
> what's claughton?

Not what but who!

Try Googling 'Sir Gilbert Claughton'.

The what is an LMS 4-6-0 tender loco, one of which (from memory) carried the
'Claughton' name.  I believe two 'Claughton' class locos were rebuilt at
'Patriots'.

John.
kim - 24 Jul 2005 00:22 GMT
>> what's claughton?
>
[quoted text clipped - 5 lines]
> the 'Claughton' name.  I believe two 'Claughton' class locos were rebuilt
> at 'Patriots'.

LNWR

(kim)
John Turner - 24 Jul 2005 00:38 GMT
> LNWR

Which became part of the LMS.

John.
kim - 24 Jul 2005 01:10 GMT
>> LNWR
>
> Which became part of the LMS.

It was an LNWR design as opposed to an MR, L&Y or LMS design. You might just
as well say the 7F Super-D was an "LMS" 0-8-0 loco.

(kim)
Roger T. - 24 Jul 2005 01:41 GMT
>> LNWR
>
> Which became part of the LMS.

Which became part of British Railways.

--
Cheers
Roger T.

Home of the Great Eastern Railway
http://www.highspeedplus.com/~rogertra/
Enzo Matrix - 24 Jul 2005 07:03 GMT
>>> LNWR
>>
>> Which became part of the LMS.
>
> Which became part of British Railways.

But all the Claughtons were gone by that time.

Signature

Enzo

I wear the cheese. It does not wear me.

Roger T. - 24 Jul 2005 08:45 GMT
"Enzo Matrix"

>>>> LNWR
>>>
[quoted text clipped - 3 lines]
>
> But all the Claughtons were gone by that time.

But were they missed?

--
Cheers
Roger T.

Home of the Great Eastern Railway
http://www.highspeedplus.com/~rogertra/
Enzo Matrix - 24 Jul 2005 13:38 GMT
> "Enzo Matrix"
>
[quoted text clipped - 7 lines]
>
> But were they missed?

Not really, because they were replaced by Patriots, which were more capable.
The early Patriots were *supposed* to be rebuilt Claughtons, but very little
of the old engine went into the new ones - just the bogie and the wheel
centres. In effect it was a scam to use money from a different budget to
build the new engines.

Signature

Enzo

I wear the cheese. It does not wear me.

Andrew Robert Breen - 24 Jul 2005 12:46 GMT
>>>> LNWR
>>>
[quoted text clipped - 3 lines]
>
>But all the Claughtons were gone by that time.

Not quite. The last of the big-boiler rebuilds lasted until
1949 - just into BR ownership. I'd be surprised if they
ever got BR livery or numbers, though.

Signature

Andy Breen ~     Interplanetary Scintillation Research Group
        http://users.aber.ac.uk/azb/
        "Time has stopped, says the Black Lion clock
         and eternity has begun" (Dylan Thomas)

John Turner - 24 Jul 2005 19:21 GMT
> Not quite. The last of the big-boiler rebuilds lasted until
> 1949 - just into BR ownership. I'd be surprised if they
> ever got BR livery or numbers, though.

From memory allocated 46604 but unsure whether it was ever carried.

John.
David Jackson - 24 Jul 2005 22:38 GMT
The message <dc0m7k$av9$1@newsreaderg1.core.theplanet.net>
from "John Turner" <nospam@nospam.invalid> contains these words:

> > Not quite. The last of the big-boiler rebuilds lasted until
> > 1949 - just into BR ownership. I'd be surprised if they
> > ever got BR livery or numbers, though.

> From memory allocated 46604 but unsure whether it was ever carried.

46004.  It's listed in the 1948 Ian Allan combined.  I've spent a short
time looking for a photo showing the BR number, but so far without
sucess.
(Lots of photos of LMS 6004...)

Signature

Dave,                                    
Frodsham

Tim Illingworth - 25 Jul 2005 10:40 GMT
>The message <dc0m7k$av9$1@newsreaderg1.core.theplanet.net>
>from "John Turner" <nospam@nospam.invalid> contains these words:
[quoted text clipped - 9 lines]
>sucess.
>(Lots of photos of LMS 6004...)

You won't find it. Essery & Jenkinson Vol 2 page 41 says it was
withdrawn in LMS red livery and never received its BR number

Tim
David Jackson - 25 Jul 2005 14:09 GMT
The message <dpc9e1tsfulqkkhf9jj2qheca8v0475ri9@4ax.com>
from Tim Illingworth <tim@bellhouse.org.uk> contains these words:

> I've spent a short
> >time looking for a photo showing the BR number, but so far without
> >sucess.
> >(Lots of photos of LMS 6004...)

> You won't find it. Essery & Jenkinson Vol 2 page 41 says it was
> withdrawn in LMS red livery and never received its BR number

Thanks for that.  I'll go and re-pack the bookcases. My copy of Essery
and Jenkinson belongs to Widnes Library...

Signature

Dave,                                    
Frodsham

Colin Reeves - 25 Jul 2005 21:23 GMT
The message <313030303337333342E4F2B490@zetnet.co.uk>
from David Jackson <dijackson@zetnet.co.uk> contains these words:

> The message <dpc9e1tsfulqkkhf9jj2qheca8v0475ri9@4ax.com>
> from Tim Illingworth <tim@bellhouse.org.uk> contains these words:

> > I've spent a short
> > >time looking for a photo showing the BR number, but so far without
> > >sucess.
> > >(Lots of photos of LMS 6004...)

> > You won't find it. Essery & Jenkinson Vol 2 page 41 says it was
> > withdrawn in LMS red livery and never received its BR number

> Thanks for that.  I'll go and re-pack the bookcases. My copy of Essery
> and Jenkinson belongs to Widnes Library...

And Casserley & Asher say the same, scrapped in 1949.

Signature

Colin

Graeme Hearn - 22 Jul 2005 22:50 GMT
"mindesign" Wrote
> Factory tours Steve

G'day All,
The trouble with Factory Visits is that the Factory is no longer a working
Model Railway Factory. All of the Machines have gone and the place is now
full of Lima, Rivarossi, Joueff & Arnold Moulds. And of course Old Triang &
Triang Hornby Moulds.
Graeme Hearn
MartinS - 23 Jul 2005 02:27 GMT
> "mindesign" Wrote
>> Factory tours Steve
[quoted text clipped - 4 lines]
> place is now full of Lima, Rivarossi, Joueff & Arnold Moulds. And of
> course Old Triang & Triang Hornby Moulds.

They could build an "interpretive centre" like the Guinness Storehouse
in Dublin - no actual Guinness brewed here.

Signature

Martin S.

David Westerman - 23 Jul 2005 07:06 GMT
> They could build an "interpretive centre" like the Guinness Storehouse
> in Dublin - no actual Guinness brewed here.
> Martin S.

That is exactly what had been planned at Margate following a proposed
exchange of property with B&Q who would have taken over the under-utilised
(at the time) factory and used it as a store. A product museum was also
planned all to be built on nearby land.

Despite a lot of local support, John Prescott scuppered the scheme by ruling
that this was inappropriate use for the area. I think it was B&Q's retail
use that was disapproved of rather than Hornby's proposed Heritage Centre.

Dave W.
mindesign - 24 Jul 2005 00:07 GMT
in a world where McDonald's can take government to court and get the
"restaurant" in a heritage listed area AND demolish a 19th century building
to do so, I reckon a lobby group could've "assisted" this guy in
understanding the benefits to the public good of this case.

I don't have to try hard to imagine a petition of a million names, gently
requesting consideration.

>> They could build an "interpretive centre" like the Guinness Storehouse
>> in Dublin - no actual Guinness brewed here.
[quoted text clipped - 11 lines]
>
> Dave W.
mindesign - 24 Jul 2005 00:03 GMT
there ya go!

now we are getting somewhere.....

Steve

>> "mindesign" Wrote
>>> Factory tours Steve
[quoted text clipped - 7 lines]
> They could build an "interpretive centre" like the Guinness Storehouse
> in Dublin - no actual Guinness brewed here.
mindesign - 24 Jul 2005 00:02 GMT
which factory?

China still has a steam rail network I believe - I for one would enjoy
travelling to Bachmann's plant, Hornby's plant and taking a trip or two on
the 1:! scale babies.

:)

> "mindesign" Wrote
>> Factory tours Steve
[quoted text clipped - 5 lines]
> & Triang Hornby Moulds.
> Graeme Hearn
MartinS - 23 Jul 2005 02:33 GMT
> OUCH!
>
[quoted text clipped - 13 lines]
>
> Steve - returning hobbyist after 30+ years away from it

Yeah - take a leaf out of Richard Branson's book.

Virgin Trains ad a couple of years ago: "More Horny than Hornby"

Signature

Martin S.

mindesign - 24 Jul 2005 00:08 GMT
interesting - I don't know the reference, though "More real than real" was
used in Blade Runner as the slogan for the nexus series.

I bet Ridley Scott was a Model Rail enthusiast - AND Dickie Branson

heh heh

Steve

>> OUCH!
>>
[quoted text clipped - 17 lines]
>
> Virgin Trains ad a couple of years ago: "More Horny than Hornby"
 
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