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OO Works web site down

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Ian J. - 16 Oct 2007 17:38 GMT
I've just tried to view the OO Works website, and it appears to be
completely off line:

http://users.ecosse.net/ooworks/index.html

I am hoping this isn't due to them having business problems, does anyone
know their current status? (I'm waiting for a 700 Black Motor from them and
was going to email to check when it will be ready).

Signature

Ian J.

'Who knows what the tide could bring?'

Useful link:
http://www.ukmodelshops.co.uk/other/events.php

beamendsltd - 17 Oct 2007 08:29 GMT
> I've just tried to view the OO Works website, and it appears to be
> completely off line:
[quoted text clipped - 4 lines]
> know their current status? (I'm waiting for a 700 Black Motor from them and
> was going to email to check when it will be ready).

Fine this morning!  Just a note, if I may. When someones web site has
problems, *please* don't start wondering publicly if that means the
company has problems - that's how nasty rumours start. It's far, far
more likely someones unplugged the server or an update has failed or
there has been a power cut etc.

Cheers
Richard

Signature

www.beamends-lrspares.co.uk       sales@beamends-lrspares.co.uk
             I have become... comfortably numb

Ian J. - 17 Oct 2007 10:12 GMT
>> I've just tried to view the OO Works website, and it appears to be
>> completely off line:
[quoted text clipped - 14 lines]
> Cheers
> Richard

Point taken re just a web site being down, but, in this case as I haven't
heard anything since I put my order in for the 700 and it's supposed to have
been available for a while, plus the web site seeming to disappear
completely, I was genuinely concerned that they might be having trouble. But
glad to see it's back up and running again.

Signature

Ian J.

'Who knows what the tide could bring?'

Useful link:
http://www.ukmodelshops.co.uk/other/events.php

Jane Sullivan - 17 Oct 2007 12:04 GMT
>>> I've just tried to view the OO Works website, and it appears to be
>>> completely off line:
[quoted text clipped - 24 lines]
>completely, I was genuinely concerned that they might be having trouble. But
>glad to see it's back up and running again.

Why not give him a call on that most ancient of technologies, the
telephone?
Signature

Jane
British OO, American and Australian HO, and DCC in the garden
http://www.yddraiggoch.demon.co.uk/railway/railway.html

Ian J. - 17 Oct 2007 13:06 GMT
>>>> I've just tried to view the OO Works website, and it appears to be
>>>> completely off line:
[quoted text clipped - 30 lines]
> Why not give him a call on that most ancient of technologies, the
> telephone?

I'm soooo used to email ;-)

I've had a reply to an email I sent this morning, and my order is due to be
finished early in the New Year, so they are quite happily thriving.

Signature

Ian J.

'Who knows what the tide could bring?'

Useful link:
http://www.ukmodelshops.co.uk/other/events.php

manatbandq@hotmail.com - 17 Oct 2007 11:50 GMT
> In message <13h9q7j81tij...@corp.supernews.com>
>
[quoted text clipped - 8 lines]
>
> Fine this morning!  

Lot's of broken image links, though. Doesn't inspire confidence if
they can't even be arsed to check their own website.

> Just a note, if I may. When someones web site has
> problems, *please* don't start wondering publicly if that means the

I'd say please don't post about it all. After all, what can we do
about it?

MBQ
MudMuppet - 17 Oct 2007 12:27 GMT
> Lot's of broken image links, though. Doesn't inspire confidence if
> they can't even be arsed to check their own website.

You know that for a fact?

Had it not occurred to you a third party may look after their site?

I agree with an earlier poster, just because the site is down, don't
automatically suspect they are out of business, there is always the
telephone.
manatbandq@hotmail.com - 17 Oct 2007 14:12 GMT
> > Lot's of broken image links, though. Doesn't inspire confidence if
> > they can't even be arsed to check their own website.
>
> You know that for a fact?

No, but does it matter? Someone put up a website that's very obviously
broken.

> Had it not occurred to you a third party may look after their site?

In that case I would expect the 3rd party top check their own work and
OO works to inspect the work of the third party before the website
goes live.

MBQ
MudMuppet - 17 Oct 2007 14:55 GMT
>> You know that for a fact?
>
> No, but does it matter? Someone put up a website that's very obviously
> broken.

Yes it does matter.

> In that case I would expect the 3rd party top check their own work and
> OO works to inspect the work of the third party before the website
> goes live.
>
> MBQ

Maybe they did and the ISP at the time the OP logged on, had problems, it
does happen.
Give them a chance, so far they have possibly gone bust and can't be arsed.

But it all works this morning, so maybe someone was checking.

As an aside, I think you meant't "to check" not "top check" or couldn't you
be arsed :)
manatbandq@hotmail.com - 17 Oct 2007 15:25 GMT
> >> You know that for a fact?
>
[quoted text clipped - 14 lines]
>
> But it all works this morning, so maybe someone was checking.

I suggest you try again, and make sure your not looking at a copy in
your browsers cache. The broken links are still there.

MBQ
64Magnette - 23 Oct 2007 18:40 GMT
On 17 Oct, 15:25, "manatba...@hotmail.com" <manatba...@hotmail.com>
wrote:

> > >> You know that for a fact?
>
[quoted text clipped - 19 lines]
>
> MBQ

I took a look at their site as I was merely curious what a 'black
motor' was, and at the same time looked at the site details. You're
right they do have broken links, but they are also updating the site,
the home page was modified as recently as the 22nd.
There are lots of small scale operators of web sites or businesses out
there that can't afford or do not want to understand how the
professional web sites operate with there high service levels.  For
the small scale operator professional site development and maintenance
can be very expensive, so if we want to enjoy competitive prices
perhaps we should cut them a little slack, and as another suggested if
we are really worried I'm sure they would love to take a phone call.
After all if you had to choose what would you prefer, a flashy web
site and poor running black motor, or the reverse?
manatbandq@hotmail.com - 25 Oct 2007 12:33 GMT
> On 17 Oct, 15:25, "manatba...@hotmail.com" <manatba...@hotmail.com>
> wrote:
[quoted text clipped - 32 lines]
> the small scale operator professional site development and maintenance
> can be very expensive,

So what? Even a one man band using raw HTML can VERY easily check that
what they have uploaded actually works, even before it's actually
uploaded. Basic functionality like broken links has absolutely nothing
to do with professional v amateur or low v high cost development.

I suppose it has got us all talking about their website. It is
sometimes said that there's no such thing as bad publicity.

> so if we want to enjoy competitive prices
> perhaps we should cut them a little slack,

Would you also cut them some slack if their products were not up to
scratch? "It's OK they're only a small scale operator, we can't expect
them to get it right."

MBQ
simon - 26 Oct 2007 00:34 GMT
>> On 17 Oct, 15:25, "manatba...@hotmail.com" <manatba...@hotmail.com>
>> wrote:
[quoted text clipped - 53 lines]
>
> MBQ

It would really help some site owners who are not site devolpers to refuse a
site demo but pretend to be a first time visitor who wants to get info
and/or buy something. Not a bad idea for some developers to try and use a
site.

Cheers,
Simon
kim - 29 Oct 2007 14:11 GMT
>>> On 17 Oct, 15:25, "manatba...@hotmail.com" <manatba...@hotmail.com>
>>> wrote:
[quoted text clipped - 58 lines]
> to get info and/or buy something. Not a bad idea for some developers
> to try and use a site.

A pet hate of mine is retailers who had a perfectly good site, then decided
to revamp its overall look and of course the new look site seldom works
properly.

(kim)
 
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