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Railmatch models

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David Littlewood - 26 Jan 2010 12:37 GMT
Anyone have a phone number for Railmatch Models? I have been trying to
order some paint from them, but they have no phone number or postal
address on their website, only an e-mail. Tried a couple of e-mails but
can't get a reply.

David
Signature

David Littlewood

dan - 26 Jan 2010 13:23 GMT
Hi, There phone number is 0113 3684756
They are not Howes of Oxford,
But sell the paints etc
Service can be slow sometimes but they get there in the end
Simon G
> Anyone have a phone number for Railmatch Models? I have been trying to
> order some paint from them, but they have no phone number or postal
> address on their website, only an e-mail. Tried a couple of e-mails but
> can't get a reply.
>
> David

__________ Information from ESET Smart Security, version of virus signature database 4807 (20100126) __________

The message was checked by ESET Smart Security.

http://www.eset.com
dan - 26 Jan 2010 13:24 GMT
Sorry the number is
0113 3685756
> Hi, There phone number is 0113 3684756
> They are not Howes of Oxford,
[quoted text clipped - 14 lines]
>
> http://www.eset.com

__________ Information from ESET Smart Security, version of virus signature database 4807 (20100126) __________

The message was checked by ESET Smart Security.

http://www.eset.com
David Littlewood - 26 Jan 2010 14:15 GMT
>Sorry the number is
>0113 3685756
[quoted text clipped - 7 lines]
>>>postal  address on their website, only an e-mail. Tried a couple of
>>>e-mails but  can't get a reply.

Thanks, Dan.

Don't know whether they saw the question, or it was just one of those
things, but in the time between posting the question and seeing this I
had an apologetic reply from them - nearly a fortnight after the order
and 5 days after a reminder. Nice to have the number in case I need to
nudge them again though.

David
Signature

David Littlewood

manatbandq@hotmail.com - 26 Jan 2010 14:39 GMT
On Jan 26, 12:37 pm, David Littlewood <da...@nospam.demon.co.uk>
wrote:
> Anyone have a phone number for Railmatch Models? I have been trying to
> order some paint from them, but they have no phone number or postal
> address on their website, only an e-mail.

If you do get through, remind them that the distance selling
regulations require them to provide a full geographic address if they
sell from their website.

MBQ
David Littlewood - 26 Jan 2010 15:44 GMT
In article
<d3b57c54-65ad-4278-a9df-a52ba88786e2@y12g2000yqh.googlegroups.com>,
"manatbandq@hotmail.com" <manatbandq@hotmail.com> writes
>On Jan 26, 12:37 pm, David Littlewood <da...@nospam.demon.co.uk>
>wrote:
[quoted text clipped - 7 lines]
>
>MBQ

Well, I might have missed it, but if you can see one on:

http://www.railmatch.co.uk/cgi-bin/commerce.cgi

I'd be most grateful. I will point this out to them if I have to e-mail
them again. They do sell from this site, but only take PayPal (which I
loathe using as it adds another layer of complexity if things go wrong).

Thanks for the thought.

David
Signature

David Littlewood

manatbandq@hotmail.com - 26 Jan 2010 16:35 GMT
> In article
> <d3b57c54-65ad-4278-a9df-a52ba8878...@y12g2000yqh.googlegroups.com>,
[quoted text clipped - 21 lines]
>
> Thanks for the thought.

Click "conditions" at the bottom left of the home page. At the bottom
of that page: 51 Copperfield View, Leeds, LS9 0BJ

MBQ
David Littlewood - 26 Jan 2010 16:51 GMT
In article
<f2f9cb7a-0248-4704-9137-b4cc640781de@33g2000yqo.googlegroups.com>,
"manatbandq@hotmail.com" <manatbandq@hotmail.com> writes
>> In article
>> <d3b57c54-65ad-4278-a9df-a52ba8878...@y12g2000yqh.googlegroups.com>,
[quoted text clipped - 24 lines]
>Click "conditions" at the bottom left of the home page. At the bottom
>of that page: 51 Copperfield View, Leeds, LS9 0BJ

Damn - I tried the more obvious "contact" page, but never noticed that!

Thanks.

David
Signature

David Littlewood

Peter James - 27 Jan 2010 07:32 GMT
> Well, I might have missed it, but if you can see one on:
>
[quoted text clipped - 7 lines]
>
> David

Bottom of conditions page: 51 Copperfield View, Leeds, LS9 0BJ
John Turner - 26 Jan 2010 16:01 GMT
> Anyone have a phone number for Railmatch Models? I have been trying to
> order some paint from them, but they have no phone number or postal
> address on their website, only an e-mail. Tried a couple of e-mails but
> can't get a reply.

Railmatch is produced for Howes Models of Oxford; their phone number is
01865-848000.

Contact details as follows:

Howes Models Ltd.,
12 Banbury Road,
Kidlington,
Oxford.  OX5 2BT.

John.
David Littlewood - 26 Jan 2010 16:26 GMT
>> Anyone have a phone number for Railmatch Models? I have been trying to
>> order some paint from them, but they have no phone number or postal
[quoted text clipped - 12 lines]
>
>John.

Thanks John.

However, the Railmatch website makes it quite clear, several times, that
they are not Howes Models.

David
Signature

David Littlewood

Paul Boyd - 26 Jan 2010 20:00 GMT
> However, the Railmatch website makes it quite clear, several times, that
> they are not Howes Models.

Might be a silly question, but does Railmatch Models actually have
anything to do with RailMatch paints, (not different capitalisation)
other than just selling them?

Signature

Paul Boyd
http://www.paul-boyd.me.uk/

Trev - 27 Jan 2010 07:39 GMT
>> However, the Railmatch website makes it quite clear, several times, that
>> they are not Howes Models.
>
> Might be a silly question, but does Railmatch Models actually have
> anything to do with RailMatch paints, (not different capitalisation) other
> than just selling them?

No
John Turner - 27 Jan 2010 08:27 GMT
> Might be a silly question, but does Railmatch Models actually have
> anything to do with RailMatch paints, (not different capitalisation) other
> than just selling them?

OK, I now see where you're coming from.  Nowt like a bit of confusion to
cause a bit of confusion.  ;-)

John.
Shane Miles - 02 Feb 2010 11:06 GMT
> Anyone have a phone number for Railmatch Models? I have been trying to
> order some paint from them, but they have no phone number or postal
> address on their website, only an e-mail. Tried a couple of e-mails but
> can't get a reply.
>
> David

If you use google maps to find that address, then use street view, it
shows a very interesting location - hard to imagine a bona fide business
running from there.

scoot
manatbandq@hotmail.com - 02 Feb 2010 13:29 GMT
> In article <39dbY9B8HuXLF...@dlittlewood.co.uk>,
> da...@nospam.demon.co.uk says...
[quoted text clipped - 9 lines]
> shows a very interesting location - hard to imagine a bona fide business
> running from there.

Looks like a fairly ordinary end of terrace to me.

I think your post says more about your prejudices than Railmatch
Models

MBQ
David Littlewood - 04 Feb 2010 10:39 GMT
In article
<c653f6cd-2943-4326-9f42-662d07480141@g1g2000yqi.googlegroups.com>,
"manatbandq@hotmail.com" <manatbandq@hotmail.com> writes
>> In article <39dbY9B8HuXLF...@dlittlewood.co.uk>,
>> da...@nospam.demon.co.uk says...
[quoted text clipped - 16 lines]
>
>MBQ

Just a follow-up to my question - the paint finally arrived late
yesterday, 3 weeks after I ordered it. The annoying thing was that, for
the only time I can recall with a web order, I never received a
confirming e-mail after placing the order on 13 January, and have no
record of what I ordered and can't even check if it is all there!

I don't think I will be placing any more orders with them.

David
Signature

David Littlewood

Trev - 04 Feb 2010 16:04 GMT
> In article
> <c653f6cd-2943-4326-9f42-662d07480141@g1g2000yqi.googlegroups.com>,
[quoted text clipped - 30 lines]
>
> David

Perhaps Howe's where slow to deliver to him :¬)
David Littlewood - 04 Feb 2010 18:35 GMT
>> Just a follow-up to my question - the paint finally arrived late
>>yesterday, 3 weeks after I ordered it. The annoying thing was that,
[quoted text clipped - 8 lines]
>
>Perhaps Howe's where slow to deliver to him :¬)

Indeed - but any well-managed website will show out of stock items as
being so.

David
Signature

David Littlewood

 
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